Pegasystems

Pegasystems
Pegasystems
YouTube Video
  • Agile Workbench enables business stakeholders to provide feedback and requirements from right inside the app and then automatically translates the feedback into agile artifacts like user stories, bugs, and requirements in your preferred project management tool. Welcome to real-time, in-app updates and feedback, all using a visual language and paradigms that both business and technical users under...

Pegasystems
Pegasystems
YouTube Video
  • DevOps is more than just industry jargon. It’s a practice that dramatically transforms the way software is delivered, paving the way for innovation. Amazon, Netflix, Google, and similarly disruptive companies have leveraged DevOps to their competitive advantage, leaving traditional industry leaders in the dust. What does this shift mean for your business, and how can you reap the benefits? Join P...

Pegasystems
Pegasystems
YouTube Video
  • Jason Charlebois, Senior Vice President, Global Retail Banking Technology, predicts that less than 10% of customer transactions will occur in physical branches by 2020. As a result, Scotiabank has doubled the bank’s annual investment in technology through a major initiative to digitize operations and embrace agile development.

Pegasystems
Pegasystems
YouTube Video
  • PegaWorld 2017 keynote from Dr. Rob Walker, VP, Decision Management and Analytics, Pegasystems Artificial Intelligence (AI) has jumped to the forefront of the customer engagement conversation with far-reaching implications for both consumers and brands. What’s really possible and who’s really in control? In his PegaWorld keynote, Dr. Rob Walker, Pegasystems VP of Decision Management and Analytics...

Pegasystems
Pegasystems
YouTube Video
  • Keynote from Alan Trefler, Founder and CEO, Pegasystems. Great brands share three distinct attributes. First, they are relentlessly customer-centric. They deliver consistently exceptional experiences, personalized to the individual, and seamlessly across the entire spectrum of relationship. Secondly, they are operational powerhouses, able to continuously optimize their business systems while empo...

Pegasystems
Pegasystems
YouTube Video
  • PegaWorld 2017 keynote featuring: Kerim Akgonul, SVP Products, Pegasystems David Mingle, Global Director, Customer Experience Strategy and Enterprise Experiences, General Motors Kushala Silva, Group Director, Innovation and Emerging Technologies, Coca-Cola Technologies like AI, robotic automation and DevOps are transforming the way enterprises engage customers, get work done and build agility in...

Pegasystems
Pegasystems
YouTube Video
  • PegaWorld 2017 keynote from Jason Charlebois, Senior Vice President, Global Retail Banking Technology at Scotiabank. As banking institutions continue to vie for a competitive edge, customer expectations increase which make rules and regulations more complex. At Scotiabank, the third largest bank in Canada serving more than 21 million customers in over 55 countries, Jason Charlebois, Senior Vice P...

Pegasystems
Pegasystems
YouTube Video
  • PegaWorld 2017 keynote from Roger Solé, Chief Marketing Officer at Sprint. The U.S. wireless landscape is more competitive than ever. As the first carrier to offer unlimited data plans, Sprint’s commitment to customers’ demand for unlimited has never wavered. At the same time, operating the business isn’t getting any simpler as innovation disrupts the industry at every turn. Winners in wireless n...

Pegasystems
Pegasystems
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  • PegaWorld 2017 keynote from Mattijs ten Brink, Director - Chairman, Transavia. Transavia, a low-cost European airline, strongly believes it can play David and take down industry Goliaths by winning its customers’ hearts through its employees. Customer recognition is a challenge in the airline industry. An airline that recognizes customers and meets their needs throughout their lifetime journeys, ...

Pegasystems
Pegasystems
YouTube Video
  • Pega's Customer Engagement Platform works with your legacy BSS, OSS, and CRM systems to deliver end-to-end customer journeys across the whole customer lifecycle. Learn how CSPs like Vodafone, Sprint, EE, Telecom Italia, TalkTalk, Liberty Global and Frontier Communications are partnering with Pega to realize their customer-centric visions in months instead of years, achieving measurable results qui...

Pegasystems
Pegasystems
YouTube Video
Pegasystems
Pegasystems
YouTube Video
  • We all know, and appreciate, when we have a great customer experience. If it was amazing, we share the story with our family and friends. If it was bad, well, we tell even more folks who are willing to listen! All companies struggle to deliver a consistent “wow” factor to their clients. That’s why, at Pega, we are dedicated to helping financial institutions deliver the best possible customer exper...

Pegasystems
Pegasystems
YouTube Video
  • For over 50 years, Transavia has been The Netherlands friendly airline. To sustain its competitive positioning, Transavia understood they could not merely survive on being a low-cost service provider. They also had to provide an end-to-end customer experience that supersedes the largest airline competitors in the world. To deliver on this strategic objective, Transavia needed an intelligent intera...

Pegasystems
Pegasystems
YouTube Video
  • Anthem is one of the nation’s leading health benefits companies. With a focus on transforming healthcare with trusted and caring solutions, Anthem’s affiliated health plans are developing innovative programs that give consumers greater access to care, working with doctors and healthcare professionals to ensure a quality experience. To help deliver on this vision, Anthem implemented a next-generati...

Pegasystems
Pegasystems
YouTube Video
  • Alan Trefler, Pega CEO, and Paul Daugherty, Accenture Chief Technology & Innovation Officer, discuss artificial intelligence and robotic automation. These transformative technologies allow organizations to solve business problems more effectively, improve productivity, increase speed, and lower costs. Bringing intelligence into automation enables better customer service and improved customer engag...

Pegasystems
Pegasystems
YouTube Video
  • Learn from the experts. Pega Academy courses are designed and developed by Pega certified experts. Each course provides design and implementation best practices covering Pega application development as well as specialized topics. Find out more at https://www.pega.com/pega-academy.

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