Pegasystems
Pegasystems
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  • AI in Customer Engagement
    In his PegaWorld keynote, Dr. Rob Walker, Pegasystems VP of Decision Management and Analytics, will discuss both the potential and risks of Artificial Intelligence
Pegasystems
Pegasystems
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  • What is Robotic Automation?
    Watch to learn how Pega customers across the world are using Pega Robotic Automation to revolutionize their CRM. Learn more about Pega Robotic Automation: https://www.pega.com/products/pega-7-platform/robotic-automation
Pegasystems
Pegasystems
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  • AI in Customer Engagement: Balancing Risk and Reward
    PegaWorld 2017 keynote from Dr. Rob Walker, VP, Decision Management and Analytics, Pegasystems Artificial Intelligence (AI) has jumped to the forefront of the customer engagement conversation with far-reaching implications for both consumers and brands. What’s really possible and who’s really in control? In his PegaWorld keynote, Dr. Rob Walker, Pegasystems VP of Decision Management and Analytics...
Pegasystems
Pegasystems
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  • Future Empowered: Alan Trefler Keynote
    Keynote from Alan Trefler, Founder and CEO, Pegasystems. Great brands share three distinct attributes. First, they are relentlessly customer-centric. They deliver consistently exceptional experiences, personalized to the individual, and seamlessly across the entire spectrum of relationship. Secondly, they are operational powerhouses, able to continuously optimize their business systems while empo...
Pegasystems
Pegasystems
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  • Automation, AI and Customer Engagement
    PegaWorld 2017 keynote featuring: Kerim Akgonul, SVP Products, Pegasystems David Mingle, Global Director, Customer Experience Strategy and Enterprise Experiences, General Motors Kushala Silva, Group Director, Innovation and Emerging Technologies, Coca-Cola Technologies like AI, robotic automation and DevOps are transforming the way enterprises engage customers, get work done and build agility in...
Pegasystems
Pegasystems
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  • Scotiabank: A Future Empowered Bank
    PegaWorld 2017 keynote from Jason Charlebois, Senior Vice President, Global Retail Banking Technology at Scotiabank. As banking institutions continue to vie for a competitive edge, customer expectations increase which make rules and regulations more complex. At Scotiabank, the third largest bank in Canada serving more than 21 million customers in over 55 countries, Jason Charlebois, Senior Vice P...
Pegasystems
Pegasystems
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  • Sprint’s Customer-First Strategy
    PegaWorld 2017 keynote from Roger Solé, Chief Marketing Officer at Sprint. The U.S. wireless landscape is more competitive than ever. As the first carrier to offer unlimited data plans, Sprint’s commitment to customers’ demand for unlimited has never wavered. At the same time, operating the business isn’t getting any simpler as innovation disrupts the industry at every turn. Winners in wireless n...
Pegasystems
Pegasystems
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  • Building a Customer Centric Ecosystem
    PegaWorld 2017 keynote from Mattijs ten Brink, Director - Chairman, Transavia. Transavia, a low-cost European airline, strongly believes it can play David and take down industry Goliaths by winning its customers’ hearts through its employees. Customer recognition is a challenge in the airline industry. An airline that recognizes customers and meets their needs throughout their lifetime journeys, ...
Pegasystems
Pegasystems
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  • Transform the Customer Journey, not the Infrastructure
    Pega's Customer Engagement Platform works with your legacy BSS, OSS, and CRM systems to deliver end-to-end customer journeys across the whole customer lifecycle. Learn how CSPs like Vodafone, Sprint, EE, Telecom Italia, TalkTalk, Liberty Global and Frontier Communications are partnering with Pega to realize their customer-centric visions in months instead of years, achieving measurable results qui...
Pegasystems
Pegasystems
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  • Using Adaptive Marketing to Connect with Customers
    Today’s customers are more empowered, but less patient. Watch this 30 second clip to hear how organizations are utilizing customer decision management to keep up. Ready to learn more? Watch the full webinar, Adaptive Marketing: No Interaction Left Behind. https://www.pega.com/insights/resources/adaptive-marketing-no-interaction-left-behind
Pegasystems
Pegasystems
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  • The Real CRM Alternative: Pega Sales Automation for Financial Services
    We all know, and appreciate, when we have a great customer experience. If it was amazing, we share the story with our family and friends. If it was bad, well, we tell even more folks who are willing to listen! All companies struggle to deliver a consistent “wow” factor to their clients. That’s why, at Pega, we are dedicated to helping financial institutions deliver the best possible customer exper...
Pegasystems
Pegasystems
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  • How We Use Agile at Pega
    Hear directly from our scrum masters on how we use agile methodology and scrum development to build our products. Interested in joining the team? Find your next career opportunity at www.pega.com/careers.
Pegasystems
Pegasystems
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  • Transavia Creates Memorable Experiences with Pega CRM
    For over 50 years, Transavia has been The Netherlands friendly airline. To sustain its competitive positioning, Transavia understood they could not merely survive on being a low-cost service provider. They also had to provide an end-to-end customer experience that supersedes the largest airline competitors in the world. To deliver on this strategic objective, Transavia needed an intelligent intera...
Pegasystems
Pegasystems
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  • Anthem Creates Their Next Generation Service Desktop with Pega Customer Service
    Anthem is one of the nation’s leading health benefits companies. With a focus on transforming healthcare with trusted and caring solutions, Anthem’s affiliated health plans are developing innovative programs that give consumers greater access to care, working with doctors and healthcare professionals to ensure a quality experience. To help deliver on this vision, Anthem implemented a next-generati...
Pegasystems
Pegasystems
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  • AI and Robotic Automation at the Core of Service Delivery
    Alan Trefler, Pega CEO, and Paul Daugherty, Accenture Chief Technology & Innovation Officer, discuss artificial intelligence and robotic automation. These transformative technologies allow organizations to solve business problems more effectively, improve productivity, increase speed, and lower costs. Bringing intelligence into automation enables better customer service and improved customer engag...
Pegasystems
Pegasystems
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  • PegaWorld 2017
    More than 4,000 attendees joined us in Vegas for PegaWorld 2017. See the highlights here.
Pegasystems
Pegasystems
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Pegasystems
Pegasystems
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  • The Business Impacts of Artificial Intelligence (AI)
    AI is more than just hype. Watch this clip to hear how organizations are utilizing AI and turning hype into profit. Ready to learn more? Watch the full webinar, AI for Customer Engagement 101: Where to Get Started https://www.pega.com/insights/resources/ai-customer-engagement-101-where-get-started
Pegasystems
Pegasystems
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Pegasystems
Pegasystems
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Pegasystems
Pegasystems
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  • Pegasystems CTO Don Schuerman on Sky News: AI is the Way of the Future
    Artificial Intelligence is the way of the future. According to Schuerman, what organizations really want is guidance and recommendations on how to pragmatically put AI into place and get away from the buzzwords and hype. This will help businesses achieve real, tangible results and optimal customer engagement.
Pegasystems
Pegasystems
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  • Pega Academy Training
    Learn from the experts. Pega Academy courses are designed and developed by Pega certified experts. Each course provides design and implementation best practices covering Pega application development as well as specialized topics. Find out more at https://www.pega.com/pega-academy.
Pegasystems
Pegasystems
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  • Pega University Academic Program
    Pega's University Academic Program (UAP) offers a university-level course of study through participating universities by Pega-certified professors and a professional certification for students majoring in Computer Science, Business Information Technology, or Computer Information Systems. After completing the required courses, students can qualify for internships or seek employment with leading, lo...
Pegasystems
Pegasystems
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New YouTube videos detected.

  • Pega University Academic Program
    Pega's University Academic Program (UAP) offers a university-level course of study through participating universities by Pega-certified professors and a professional certification for students majoring in Computer Science, Business Information Technology, or Computer Information Systems. After completing the required courses, students can qualify for internships or seek employment with leading, lo...
Pegasystems
Pegasystems
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  • What is the Pega Discovery Network?
    The Pega Discovery Network is an online community for Pega developers, customers, and partners to find everything they need to successfully implement Pega solutions. As a registered PDN member, you have many resources available to help you discover, learn, and share knowledge and best practices with the Pega community. Register today at https://pdn.pega.com.
Pegasystems
Pegasystems
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  • Pega Academy Certifications
    The Pega Professional Certification Program helps ensure that qualified individuals have the skills and knowledge necessary to successfully implement Pega’s products. Pega-certified professionals are part of a worldwide community of thousands who share a commitment to excel in their ability to optimize the value of the Pega platform and deliver world class Pega applications. Find out more at http...
Pegasystems
Pegasystems
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  • Pega 7 Express: Overview
    Pega 7 Express allows you to quickly build business applications while experiencing the power and ease of the Pega 7 Platform, the enterprise platform of choice for building strategic business applications. Whether you are a business user wanting to quickly proof out a new business application, or an existing customer interested in seeing some of the new innovations in the latest version of the p...

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