Pendo.io
Pendo.io
Blog Post
  • Pendo is proud to share that we’ve ranked one of Inc. Magazine’s Best Workplaces for 2018. According to Inc., 1,800 companies submitted for this honor and more than 81,000 U.S. employees filled out surveys earlier this year. It feels pretty special to be named one of 285 winners, and one of just 11 companies from […] The post Pendo Named One of Inc. Magazine’s Best Workplaces of 2018 appeared firs...

Pendo.io
Pendo.io
Blog Post
  • As an extension of your product, we believe that security and privacy must be central to everything we do. As product people, we wouldn’t want to add anything to our product that erodes these core tenets. Pendo provides a robust security and privacy program that carefully considers data protection across our services. The EU General Data Protection Regulation […] The post Pendo is Committed to Com...

Pendo.io
Pendo.io
Blog Post
  • A Pendo news release out today covers highlights of our first quarter, including significant customer, bookings and product usage growth, two product launches, a successful annual conference and a bold editorial strategy. The text of the release is below: Pendo.io, creator of the leading product cloud for digital products and data-driven product teams, today reported highlights […] The post Pendo ...

Pendo.io
Pendo.io
Blog Post
  • It’s been an exciting week at Pendo. First, we watched CEO Todd Olson on CNBC yesterday during the closing bell ceremony at NASDAQ, which he attended as part of the Cloud NY Summit taking place today in New York City. We also received word that Todd is a finalist for EY Entrepreneur of the Year in […] The post Pendo CEO Todd Olson Named EY Entrepreneur Of The Year® 2018 Award Finalist in the South...

Pendo.io
Pendo.io
Blog Post
  • Personalized in-app user onboarding saves over 300 customer success hours without losing the ‘white glove’ experience BombBomb is a tool that allows customers to get face-to-face with more people, more often through simple video email. The BombBomb platform allows people to get personal with their connections to inspire engagement and build stronger relationships. They partnered […] The post Pendo...

Pendo.io
Pendo.io
Blog Post
  • Latest Pendo release includes new product analytics features, integrations with third-party tools, and a new integration hub architecture that makes extensibility virtually limitless. RALEIGH, NC—MARCH 20, 2018—Pendo.io, creator of the leading product cloud for digital products and data-driven product teams, today announced several new capabilities, which together, form the basis of the industry’s...

Pendo.io
Pendo.io
Blog Post
  • This week, Pendo hosts 400 product leaders for our annual Pendomonium conference in Raleigh. Today, as we kick off the first day of Pendomonium, we’re announcing exciting new product capabilities, which in combination, form what we’re calling the product cloud. What’s a Product Cloud? In today’s press release, Pendo co-founder and CEO, Todd Olson said: […] The post An Open Cloud for Product Leader...

Pendo.io
Pendo.io
Blog Post
  • As the rollout of the new EU General Data Protection Regulation looms, many product teams are both apprehensive about compliance, yet unclear about what the regulations mean for their products, and whether they will be impacted by them. Given the scope, and significant penalties for non-compliance – it’s best to assume that your product and […] The post Understanding GDPR – A Primer for SaaS Produ...

Pendo.io
Pendo.io
Blog Post
  • Today, we announced the addition of integrated native mobile analytics, surveys, announcements, and guidance to the Pendo platform. Hear from Pendo CEO Todd Olson and Udi Levin on the integration of company, culture and technology: Modern software experiences are rarely contained to one channel or device. Today, the average user toggles between multiple screens and devices over […] The post Pendo’...

Pendo.io
Pendo.io
Blog Post
  • In the five months since Pendo’s acquisition of Israel-based Insert.io, the company has integrated company, culture and capability to yield an even stronger and better Pendo RALEIGH, NC and BARCELONA, SPAIN—FEB. 27, 2018—Pendo.io, creator of the leading SaaS-based Product Experience Platform, today announced a significant product update that brings together product analytics, feedback, and in-app ...

Pendo.io
Pendo.io
Blog Post
  • As Pendo’s first director of communications, I get a lot of questions about what I do here. Media relations, speaking and awards submissions, writing, editing and social media strategy are typically on the list. But I recently added a new responsibility—wrangler of dinosaurs. In the planning stages for our recent office move, we decided a […] The post Pendo Dino Move Adventure Celebrates Raleigh R...

Pendo.io
Pendo.io
Blog Post
  • Pendo reports substantial annual revenue and customer growth as it opens a new downtown Raleigh headquarters and preps to add more than 100 new jobs Pendo.io, creator of the leading SaaS-based Product Experience Platform, today reported highlights from its fiscal year, which ended January 31, 2018. Notable milestones include substantial growth in bookings, new customers, […] The post Pendo Exits F...

Pendo.io
Pendo.io
Blog Post
  • A seminal study of 300 product leaders creates baseline of understanding around the evolving role of product management within technology organizations. RALEIGH, NC—FEB. 22, 2018—Pendo.io, creator of the leading SaaS-based Product Experience Platform, today released the results of the inaugural State of Product Leadership Survey. The survey is a unique body of research on the […] The post Pendo Pu...

Pendo.io
Pendo.io
Blog Post
  • We recently kicked off the first Pendorama in one of our favorite cities – Boston. Customers from nearly two dozen technology companies across the city came together to learn Pendo best practices from product leaders at Rapid7, InsightSquared and Dispatch.me. There was incredible discussion, networking and plenty of pizza. We left the city inspired by […] The post Pendorama: Building Community Aro...

Pendo.io
Pendo.io
Blog Post
  • Pendo.io, creator of the leading SaaS-based Product Experience Platform, today announced the launch of ProductCraft, a destination editorial site designed to deliver insights by and for product leaders. Pendo will unveil ProductCraft at the SaaStr conference, February 6-8 in San Francisco. As product managers ascend into leadership roles in today’s technology companies, taking on broader […] The p...

Pendo.io
Pendo.io
Blog Post
  • As product experience becomes more important in many software companies, the product manager role is undergoing a fairly dramatic shift. The function of product teams is growing and product leadership is constantly learning and evolving. Success is no longer measured by velocity and roadmap delivery; it’s more about how well your product performs, how much […] The post How Will the Product Manager...

Pendo.io
Pendo.io
Blog Post
  • Set on the stunning slopes of Utah Olympic Sports Park, last week’s Front UX and Product Management bootcamp was jam-packed with best practices, tactical tips and a bit of skiing too. The annual Park City event took place over two days, and included four tracks and 20 courses led by industry leaders from across the country. […] The post Front UX Bootcamp: Product Learning and Practice at 7,000 Fee...

Pendo.io
Pendo.io
Blog Post
  • Today, Pendo announced former Marketo global sales executive Bill Binch as its first chief revenue officer. Binch is Pendo’s ninth executive hire in the last 12 months, rounding out a leadership team poised to repeat exponential sales and customer growth in 2018. Binch is a key hire as Pendo expands into new market segments and […] The post Capping a Year of Explosive Growth, Pendo Hires Former Ma...

Pendo.io
Pendo.io
Blog Post
  • Pendo customer, Sprinklr, helps the world’s largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 23+ other channels globally—all on one integrated platform. With over 1200 customers—more than half in the Fortune 500—Sprinklr allows large enterprise companies to break down silos within their organizations. Director of Success Operations, ...

Pendo.io
Pendo.io
Blog Post
  • Phew! 2017 is in the books, and as I reflect on the past year, for Pendo, there is so much to celebrate. In 2017, we grew by literally every measure. We raised Series C funding, completed our first acquisition and launched some killer new features. We were named a LinkedIn Top 50 Startup, won two […] The post 2017 Retrospective: A Very Big Year for Pendo appeared first on Pendo Blog.

Pendo.io
Pendo.io
Blog Post
  • Today Pendo announced its second annual Pendomonium, a destination conference for technology product leaders. Additionally, Pendo announced Pendorama, a new traveling meetup series for Pendo users in five North American cities. With Pendomonium and Pendorama, Pendo is spreading the word of “product love,” inspiring product teams from all industries to create software that customers love […] The po...

Pendo.io
Pendo.io
Blog Post
  • NPS is an important metric for most companies today, providing a quantifiable measure of customer advocacy that companies can use to benchmark against their industry, their competitors and themselves. But NPS isn’t particularly actionable. Pendo has been reinventing NPS analysis by combining these scores with product usage data to reveal powerful new insights about the […] The post Simplify and Pe...

Pendo.io
Pendo.io
Blog Post
  • This post was written by Pranay Kamat, Product Manager at Loggly Inc. Just over a month ago, the team at Loggly successfully launched the latest version of our product, Loggly 3.0. This product launch was the biggest upgrade to our product in two years, including a significant redesign of our charts and dashboards feature set. […] The post 10 Things Learned from Launching a New Product appeared fi...

Pendo.io
Pendo.io
Blog Post
  • To create products that customers love and can’t live without, product managers need to grasp how different types of users engage with their products and features. They need to ask questions like: Which user segments are adopting a new feature at high rates and which ones are sluggish? How can I consolidate various user data […] The post Trends Fosters Improved Insights and In-App Analysis appeare...

Pendo.io
Pendo.io
Blog Post
  • The LinkedIn Top 50 Startup recognized by NC Technology Association as Small Tech Company of the Year and most innovative use of technology for customer service RALEIGH, NC—Nov. 13, 2017—Pendo.io, creator of the leading SaaS-based Product Experience Platform, today announced that it has been selected as the 2017 winner of two award categories at the […] The post Pendo Wins Two 2017 NC Tech Awards ...

Pendo.io
Pendo.io
Blog Post
  • Are your customers getting ongoing value from your product? You may think that you know the answer, but without clear metrics to understand and optimize the product experience, at best, you are making an educated guess. Customer success and product organizations both measure user engagement patterns and have a rich overlap of key metrics they […] The post 5 Metrics That Matter for Product and CS T...

Pendo.io
Pendo.io
Blog Post
  • This post was written by Dan Larsen, Senior Product Manager at Henry Schein and host of the Founder Story Podcast. One of my all-time favorite books is titled Strengths Finder, authored by Tom Rath. The opening paragraph of the book reads: “At its fundamentally flawed core, the aim of almost any learning program is to […] The post Focus on your strengths with NPS appeared first on Pendo Blog.

Pendo.io
Pendo.io
Blog Post
  • Why Raleigh? It’s a question I get often when I share were Pendo is headquartered. I wish I had created an exhaustive spreadsheet and/or poll evaluating many cities and picked Raleigh on a set of conditions representing an optimal place to create a company. The truth is that I was recruited to Raleigh in 2001 […] The post Why Raleigh? appeared first on Pendo Blog.

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