Perficient, Inc. is a "digital transformation" consulting firm serving Global 2000 and enterprise customers throughout North America using digital experience, business optimization and industry solutions. In the past year, it has expanded its expertise in enterprise mobile applications, creative services, marketing, and strategy. Perficient has a presence across North America, Europe, India, and China. Their work includes information technology, management consulting, custom development, and platform implementations through partnerships with companies including IBM, Oracle, Microsoft, Salesforce.com and Adobe. The firm primarily performs project-based work, a large portion of which involves business intelligence and portal collaboration. Many of their customers look to use technology to support a product or service that is differentiating for them, so customization is a common service offered by the firm. Perficient also has offshore capabilities.

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Perficient
Perficient
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  • Gaining buy-in from stakeholders for a journey mapping exercise as a business analyst requires careful planning and clear communication. Journey mapping isn’t widely considered an exercise for requirements gathering; it’s viewed as more of a UX tool so you have to build trust in the process. To do this, you should make sure that stakeholders […]

Perficient
Perficient
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  • In the WWDC 2017, Apple announced the ARKit, which is a new framework to embed the Augmented Reality technology. In this article, you’ll get a brief idea of what is AR and what is inside the ARKit. What is AR AR (Augmented Reality) is a technology that put a visual object into the real world. […]

Perficient
Perficient
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  • When we’re approached to create a video for our clients, one of the first questions we always tackle is “How long should it be?” Video length is important for so many reasons—how many viewers actually click on the video in the first place, how many watch it all the way through, the impact of your […]

Perficient
Perficient
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  • Smart cars, smart factories, connected healthcare – you’ve heard businesses toss about these terms over the last few years. But what are they referring to? Simply put, “smart” and “connected” refer to the Internet of Things (IoT.) The ever-increasing number of connected devices is opening up new business models and new opportunities for both tech […]

Perficient
Perficient
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  • I recently wrote “What Retailers Can Learn From Walmart’s Incredible E-Commerce Growth In 2017” for Forbes.com. Why? This year, Walmart posted an impressive 60% year-over-year e-commerce growth, and then Walmart announced it will sharply scale back store openings to focus more acutely on E-Commerce. So I wanted to take a look at what tactics have helped to drive this […]

Perficient
Perficient
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  • The video below highlights the resulting experience from using the Sitecore Experience Cloud rather than all the features, but it’s a good way to think about it. For all you geeks in the crowd, pay attention to the link URL and look at the SC_camp id. Sitecore is following their own best practices on this […]

Perficient
Perficient
YouTube Video
  • Increasing customer demands have forced organizations to innovate faster than ever, leading to the emergence of DevOps, a philosophy rooted on collaboration and automation. With 20 years of experience helping our clients transform their technology strategies, we're here to help guide you to your innovation destination through the power of DevOps. Learn more by downloading our free guide, "5 Steps...

Perficient
Perficient
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  • Depending on the use case call centers can rely on very different KPI’s for reporting. What can be a key metric for an inbound call center often turns out to be merely a nice-to-have if the call center focuses on quick outbound calls. In the end probably the most important reporting feature for a call […]

Perficient
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  • Business is global nowadays, requiring language compatibility, around-the-clock customer experience, and adherence to local market. With content being the key to success in any industry, organizations require the most dynamic platforms to succeed. Liferay Digital Experience Platform (DXP) comes standard with a content management system (CMS) as a part of its core product, including social […]

Perficient
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  • With the arrival of Edge Computing, the coronation of IoT wasn’t far behind. As we’ll likely witness in IDC’s upcoming FutureScape Report and in already-released reports projects concerning the Internet of Things will likely see significant increase in 2018. Here are some of the reports we’re seeing: IoT Connections are Growing: According to Verizon’s 2017 […]

Perficient
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  • Healthcare Providers depend on their electronic health records (EHR) and revenue cycle management (RCM) solution systems to capture and present metrics so that clinical and operational performance can be reviewed. In particular, RCM solutions/modules position themselves as a key component for spotlighting effective/ineffective processing areas within the “Front-End”, “Middle”, and “Back-End”. Havi...

Perficient
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  • We are quickly coming up to the go-live of the MedDRA 20.1 dictionary. The new version; maintained by the MSSO was released in September 2017; per regulatory guidance will go live on the first Monday, two months after its release. This version, 20.1 will be live 06Nov2017. Our clients often have questions about upgrading their […]

Perficient
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  • Let’s talk about website migrations. Captivating, I know. If you’ve never experienced one, don’t worry – the digital world changes so quickly that, if you work in this industry, you’ll probably slog through a migration eventually. There’s a lot to think about – new templates, updated site navigation, technical architectures – but the hardest part? […]

Perficient
Perficient
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  • Though the APIs have been used for decades, it is turning into the Micro level to fit more frequent changes and decoupling requirement. Especially in the recent years, one thing that we have been seeing is a transition from monolithic applications to microservice‑oriented architecture. Out of several API designing and building tools, we would talk […]

Perficient
Perficient
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  • Like many organizations, U.S. Concrete, Inc. needed a solution to simplify and accelerate planning, budgeting, and reporting processes in order to focus more attention on financial analysis. The company turned to Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS), and it’s been a game changer. A significant result, according to Oracle: U.S. Concrete now updates […]

Perficient
Perficient
Blog Post
  • Microsoft Cognitive Services provides a wide range of cool tools.  They are all available via API. Sitecore continues to evolve. It’s no longer just a content management system. It’s evolving into a content learning system. The presenter took an image and uploaded it and had it analyzed. It understood that it was a female about […]

Perficient
Perficient
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  • Mayo Clinic stood up two separate websites on Sitecore Commerce. Ravi Nadimpally, a solutions architect at Mayo Clinic, participated in the presentation. Commerce and a hospital you say? It has to do with health newsletters and other books and services. It’s a relatively small site but it plays into Mayo Clinic’s superb brand and the ongoing […]

Perficient
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  • I was listening to Bloomberg on the radio today and heard a segment that I knew I had to share. I knew I had to share it because it was a topic that continues to be discussed and debated. In fact, I had similar conversations with two business owners in the last two weeks. Social […]

Perficient
Perficient
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  • Atlantis, The Palm, Dubai strives to deliver its guest an endless array of bucket-list experiences with a huge amount of rooms, more than 20 restaurants, and other resort options. Of course, they need a platform to match and to provide a personalized omnichannel experience. Hershna Langworth, Director, Online Marketing, Christopher Pascoe, Manager, Online Marketing, and Ravini […]

Perficient
Perficient
Blog Post
  • The first full day of Sitecore Symposium 2017 has wrapped. A whirlwind of a day with the opening keynotes, sessions, booth time, social hours and this is just getting going. My feet hurt, but whatever, this is fun and there has been a lot to talk about. Here’s my… Top 5 #SitecoreSYM Video Log – […]

Perficient
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  • Kirsten Newbold-Knipp, Research Director, Gartner, started out her session at Sitecore Symposium 2017 highlighting both good and bad customer experiences. The following are my notes: Key question: Who did you tell the last time you had a bad customer experience? The answer is probably, a lot. Statistic: 81% of marketing leaders expect to compete almost completely […]

Perficient
Perficient
Blog Post
  • Among the major headlines of 2017, many have involved the shifting landscape of retail and eCommerce. Most notably was Amazon’s acquisition of Whole Foods. These events indicate a digital disruption is afoot – and eCommerce is not immune to its effects. The disruption can’t be ignored. Commerce business models must change to satisfy increasing customer […]

Perficient
Perficient
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  • Save the date, let’s get together to have a great day of networking, knowledge sharing, skill improvements and a chance to get out of the office. The Indianapolis Maximo User Group provides a forum for Maximo users in the Indianapolis area to collaborate on their experiences with asset management and uses of IBM Maximo by […]

Perficient
Perficient
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  • When we think of driverless (or autonomous) cars, we often picture a futuristic time in which someone is relaxing in the passenger seat while the vehicle safely navigates its way to the desired destination. Believe it or not, certain aspects of that kind of technology already exist. Toyota Safety Sense, Active Cruise Control from BMW, […]

Perficient
Perficient
Blog Post
  • Even when sites are able to recruit a large pool of potential subjects, sponsors and contract research organizations (CROs) see far too many subjects who fail to pass the screening visit (screen failures) and subjects who pass the screening visit only to leave the study early (early terminations). Because sites get paid for every subject […]

Perficient
Perficient
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  • Service Level management (SLM) is a vital process for every IT service provider organization in that it is responsible for agreeing and documenting service level targets and responsibilities within SLAs. Defining acceptable response and resolution times is a key task in the production of IT service level agreements(SLAs). SLA response times and SLA resolution times […]

Perficient
Perficient
Blog Post
  • There is an “advertising rule of seven” that claims a consumer has to see your advertisement seven times before they convert. As a marketer, it may feel as if you have to put out a message every seven minutes until a consumer converts. The bottom line is that it is not enough to pop up […]

Perficient
Perficient
Blog Post
  • This is another journal post so I don’t have to re-learn the same thing many times over in the future. There are different options if you need to use log file to debug Java component with Mule application. The laziest way is to use System.out.println() inside your Java code. If you do that, you just […]

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