PFSweb, Inc. (Priority Fulfillment Services) is an international provider of eCommerce solutions most well known as a leading business-to-business (B2B) and direct-to-consumer (DTC) order fulfillment and customer service provider.

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PFSweb
PFSweb
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  • Fulfillment Technologies & Innovations Changing the Game With US eCommerce sales expected to reach $713 billion by 2022 (over $500 billion this year)1, retailers and fulfillment providers are amping up their distribution centers to meet ever-increasing demand. Beyond a strong… The post Fulfillment Technologies Changing the Game appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • As described by the Reverse Logistics Association (yes, it’s a big deal), “reverse logistics” refers to all activity associated with a product or service after the point of sale, with the ultimate goal of optimizing aftermarket activities to save money… The post What is Reverse Logistics & Why is it Important? appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • Hear that jingle? It’s not a holiday song. In fact, it’s more like “cha-ching” — the sound of record Cyber Week sales achieved in 2017. Online sales totaled $19.6 billion over the five-day period between Thanksgiving Day and Cyber Monday.… The post CYBER WEEK 2017: MORE AND MERRIER appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • Hear that jingle? It’s not a holiday song. In fact, it’s more like “cha-ching” — the sound of record Cyber Week sales achieved in 2017. Online sales totaled $19.6 billion over the five-day period between Thanksgiving Day and Cyber Monday.… The post CYBER WEEK 2017: MORE AND MERRIER appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • It’s the same recipe for operations strategy success that we keep hearing about in the eCommerce world. Customers click and expect their items to arrive in the nick of time – and this pace is accelerating to same-day delivery with… The post Operations Strategy: A Recipe for Fulfillment Success appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • The holidays are all about lists, right? If you’re a retailer, you’ve probably completed everything on your holiday readiness list – merchandising, marketing and content prep, along with technology tests and tune ups for top performance. In fact, peak season… The post TOP 5 LIST: LAST-MINUTE HOLIDAY SEO CHECK appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
PFSweb
PFSweb
Blog Post
  • With human-like features and a wait-free route to customer service, chatbots create dependable brand relationships with their audience. In our last chatbot post, we learned that over 30,000 bots have been used in Facebook Messenger alone – that’s just the… The post INFOGRAPHIC: CHATBOTS ARE HERE TO STAY appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • Immediacy. It is everything in commerce today. Online shoppers click and expect to have merchandise in hand the next day – if not sooner. Consumers buy online and pickup in store – or ‘click and collect.’ Goods bought online can… The post THE MAGIC BEHIND CLICK AND EXPECT appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
PFSweb
PFSweb
Blog Post
  • Increasingly, B2B companies that fail to go digital are being left behind by competitors – and, yes, this includes the ever-present threat of Amazon. According to McKinsey & Company, digital leaders in the B2B space generate five times more revenue… The post WHY YOU NEED TO DIGITALIZE YOUR B2B BUSINESS NOW! appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • Globally, retail sales will top $27 trillion by 2020, with over $4 trillion attributed to eCommerce. In the US, sales are slated to exceed $423 billion by the end of this year, with consistent double-digit growth fueled by increased spending,… The post AGE MATTERS: HOW GENERATION INFLUENCES SPENDING HABITS AND SALES appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • Until recently, clients asked one question when they started working with our digital analytics team: “What do you see in our data analytics?” The simple answer after a fair amount of analysis was usually this: We see opportunity – a… The post HEATMAPS: A RED-HOT VISUALIZATION TOOL FOR DIGITAL ANALYTICS appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • The 21st annual Webby Award winners have been announced! With the worldwide internet currently boasting close to 1.2 billion websites, it’s tough to stand out in a crowd – but that’s just what our See’s Candies site has done –… The post SEE’S CANDIES WINS THE BEST SHOPPING WEBSITE WEBBY AWARD appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
PFSweb
PFSweb
Blog Post
  • Global expansion into new markets provides huge potential for business growth in eCommerce. Many retailers are drawn to the prospect of growing online revenue by engaging with new customers at an international level and expanding into new global markets. This… The post GLOBAL EXPANSION WHITEPAPER: A GUIDE TO INTERNATIONAL eCOMMERCE GROWTH appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • As more stores close their doors, eCommerce sales in the U.S., continue to rise. In fact, according to eMarketer, online retail sales are set to double between 2015 and 2020 when they will exceed the $692 billion mark. What are… The post SKY’S THE LIMIT: U.S., ECOMMERCE SALES CONTINUE TO CLIMB appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • What do headless commerce and cloud computing have in common? They are among recent eCommerce trends that are changing the face of online selling today. Some are recent eCommerce trends – predictive analytics and artificial intelligence. Others like chatbots and… The post RECENT ECOMMERCE TRENDS AND TECHNOLOGIES: WHAT YOU NEED TO KNOW … (AND ACT ON) appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • In the ‘50s, it was a far-out technology confined in a humming laboratory room filled wall-to-wall with a first-generation computer. In the 80s, it was Skynet, a self-aware technology grid that took over the fictive, dystopian world of the Terminator… The post Chatbots and Conversational Commerce appeared first on PFS Blog.

PFSweb
PFSweb
Blog Post
  • With the quickly evolving world of digital shopping, customers have been demanding more robust, engaging shopping experiences, forcing many retailers to upgrade their platforms to a scalable eCommerce technology able to manage and support features and capabilities that their customers seek.… The post eCommerce Technology: The Expert’s Guide to Replatforming appeared first on PFS Blog.

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