Redknee Solutions Inc. is based in Toronto, Canada, and is a global provider of OSS/BSS software products solutions and services to the telecommunications industry. Redknee’s solutions enable communications service providers to rate, charge, bill and manage voice and data services. Redknee’s core competencies lie in rating and charging, converged billing, customer experience management, interconnect billing and customer care. Its products address wireless, fixed line, satellite, WiMAX, MVNO and broadband providers across the Americas, Europe, Asia Pacific, the Middle East and Africa.

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Redknee
Redknee
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  • Redknee’s real-time converged charging solution helps service providers unlock the potential of next generation convergence by delivering a more powerful, more personalized end-user experience across any network, device or location. What’s more, marketing agility is increased with real-time campaign capabilities that empower marketing and product teams to quickly create and launch new campaigns ba...

Redknee
Redknee
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  • Redknee Unified enables service providers in the communications and connected industries to increase profitability, have greater agility, flexibility and scalability - leading to a more powerful, more connected customer experience.

Redknee
Redknee
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  • Demand for mobile data has expanded with subscribers consuming bandwidth faster than service providers can keep up. Agility is key to managing customer expectations and profitability - learn how Redknee's real-time policy solution can provide service providers the flexibility they need to deliver and charge for digital services in ways that work best for their subscribers.

Redknee
Redknee
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  • Redknee knows that speed is the new strength. Mobile operators are challenged to deliver the right offer at the right time in the most appropriate manner, regardless of payment method. See how Redknee’s real-time campaign management and social engagement solutions increase loyalty while reducing costs. For more information, contact us at marketing@redknee.com.

Redknee
Redknee
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  • Meralco executive, Tony Valdez, speaks with Redknee about the impact of the Prepaid Electricity Service on customer satisfaction. Tony Valdez, VP and Head of Marketing Customer Solutions & Product Development at Meralco. Read the blog series: http://redknee.com/blog/meralcos-prepaid-energy-a-twoyear-retrospective.aspx To learn more about Redknee and its solutions, visit www.redknee.com.

Redknee
Redknee
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  • I was heading to the Annual Policy Control Conference – the only dedicated forum for Policy Control (PCRF) – and a forum where all PCRF players participate in sessions to promote the evolution of policy management software and its importance in the ‘Now Economy’. While at the airport in Bangalore waiting for my flight to Europe, I received a message offering 3GB of high speed data free of charge ...

Redknee
Redknee
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New blog articles detected.

  • How to Deliver the Digital Transformation Promise

    On October 13-14 the annual ETIS event – a global Community Gathering - took place in Zagreb, Croatia. This year was the 25th anniversary and more than 160 participants attended, more than in recent years. The theme of this year’s event was ‘Delivering the Digital Transformation Promise’. ETIS truly delivered on its promise for being the trusted forum for sharing knowledge, by creating an open at...

  • Meralco’s prepaid energy: a two-year retrospective

    The Philippines is an exciting country. It is home to over 100 million people inhabiting approximately 2,000 islands with some of the most beautiful scenery in the world. In recent years the Philippines has been heralded as an Asian success story for its fast economic growth. In fact, in mid-2016 CNN reported that the Philippines was the fastest growing economy in Asia, expanding by 6.9% in Q1, 20...

  • Redknee Increased Market Share to Top 4 in 2015

    The converged billing market is experiencing strong demand as communications service providers seek agile products that can adapt to changing market conditions and a shift in consumer preferences. The strength of the converged billing market is well recognized, with two recent reports highlighting the strong growth. Analysys Mason recently released its Revenue Management Market Share Report which ...

  • Utilities beware: Prepaid Energy is not just for emerging markets anymore

    Gone are the days where established energy utilities can bound their concerns to aging infrastructure and getting more power out of the grid. Today, energy providers need to balance consumer demand with the level of output across the system, but this can often be hard to manage especially if demand and consumption patterns continuously change or peak unpredictably.

  • Customer focus drives undeniable results

    Meralco’s prepaid electricity service customer base is growing at a rapid pace, so far, adding over 11,000 connections since the start of 2016.  Three years after the initial pilot, Meralco now has over 28,000 meters running on prepaid electricity.  In a study by a third party research agency, Prepaid Electricity registered a high 90% satisfaction rating among its early adopters.  Customers cited ...

Redknee
Redknee
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New YouTube videos detected.

  • Meralco "Can Prepaid Energy disrupt the mindset of heavy energy consuming countries?"

    Meralco executive, Tony Valdez, speaks with Redknee about Prepaid Energy disrupting the mindset of heavy energy consuming countries. Tony Valdez, VP and Head of Marketing Customer Solutions & Product Development at Meralco. To learn more about Redknee and its solutions, visit www.redknee.com.

  • Meralco's Tony Valdez answers, "What does Customer Centricity mean?"

    Meralco executive, Tony Valdez, speaks with Redknee about Customer Centricity. Tony Valdez, VP and Head of Marketing Customer Solutions & Product Development at Meralco. Read the blog series: http://redknee.com/blog/customer-focus-drives-undeniable-results.aspx To learn more about Redknee and its solutions, visit www.redknee.com.

  • Meralco "How did Prepaid Energy change the relationship with your customer?"

    Meralco executive, Tony Valdez, speaks with Redknee about the impact of the Prepaid Electricity Service on customer satisfaction. Tony Valdez, VP and Head of Marketing Customer Solutions & Product Development at Meralco. Read the blog series: http://redknee.com/blog/meralcos-prepaid-energy-a-twoyear-retrospective.aspx To learn more about Redknee and its solutions, visit www.redknee.com.

Redknee
Redknee
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