Saddle Creek Corporation is a nationwide third-party logistics (3PL) company providing integrated warehousing, transportation, packaging and fulfillment services. Headquartered in Lakeland, Florida, the 3PL operates locations across the U.S. The company's transportation division, Saddle Creek Transportation, offers both logistics services and fleet operations nationwide.

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Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • As omnichannel becomes the new norm, it is having a direct impact on order fulfillment and distribution operations. To see how companies are handling heightened customer expectations for product and availability information, delivery and return options, and seamless service, we recently surveyed manufacturers, retailers, ecommerce companies and others involved in omnichannel order fulfillment and/...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • As more and more companies embrace the omnichannel environment, they’re challenged to accommodate heightened customer expectations – for visibility, efficiency and seamless service. Saddle Creek’s new study explores how omnichannel fulfillment and distribution operations are helping companies to accommodate these expectations today and plan for the future. We engaged Peerless Research Group to con...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Sales of Zurvita’s popular line of health and wellness supplements have exploded, with revenue shooting from $3 million to $100 million in just the past five years. With a rapidly growing business, the direct-selling company needed a full-service, custom fulfillment solution to deliver an optimal customer experience. Saddle Creek Delivers for Direct-Selling Company Zurvita searched for a new fulfi...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Ecommerce is prompting a supply chain sea change – for retailers and manufacturers alike. As more manufacturers add direct-to-consumer sales channels, they face the same daunting customer expectations for speed and service that have challenged retailers in recent years. They’re also seeing their retail customers’ expectations escalate. In the latest issue of Inbound Logistics, Perry Belcastro, Sad...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Fulfillment outsourcing is one of the key areas impacting ecommerce and direct-to-customer operations. Merchants of all sizes are looking to outsource fulfillment, according to the new “MCM Outlook Special Report” from MultiChannel Merchant. In the report, Perry Bel­castro, vice president, fulfillment at Saddle Creek Logistics Services, shares his insights on what’s driving the heightened level of...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Personalization is a hot trend for 2018. Companies are striving to gain a competitive edge by giving their customers what they want how they want it. While that may be easy to deliver on a small scale, it becomes much more challenging when sales volume grows. Customization is hard to master for a variety of reasons. Demand is unpredictable and Read more The post The Challenges of Customization an...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Selecting a new third-party logistics provider? That’s not a decision to take lightly. A 3PL can have a direct impact on the effectiveness of your operations, the satisfaction of your customers and, ultimately, the success of your brand. In the latest issue of Inbound Logistics, Tom Patterson, senior VP, transportation (previously senior VP, warehousing), identifies 10 qualities to focus on Read ...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Poor fit, wrong color, changed mind… Whatever the reason, the fact is that online retailing has an extraordinarily high volume of returns. In 2017, the e-commerce return rate was 18 to 25 percent – roughly three times that of brick-and-mortar stores, RILA data shows. This high return volume puts a heavy burden on retailers and ecommerce companies. Not only must Read more The post 5 Reasons Why a ...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • In today’s competitive omnichannel environment, the ability to personalize products is vital for establishing a more loyal customer base. Customers are more engaged with companies that can customize products to suit their personal preferences. In fact, a new study shows that, with each new generation, personalization becomes more important to building customer loyalty – from 40 percent for Baby Bo...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • The majority of American shoppers (62.2 percent) say free online shipping is “very important,” according to a consumer survey by the National Retail Federation. Naturally, retailers and ecommerce companies want to satisfy their customers, but demand for low-cost shipping puts pressure on their transportation departments. In fact, the cost of shipping is the biggest challenge facing 63 percent of s...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Ecommerce sales are growing at double-digit rates in the U.S. and expected to reach $632 billion by 2020, according to Business Insider. That growth poses unique supply chain challenges. Sound all too familiar? A 3PL can help, Saddle Creek’s Perry Belcastro, vice president of fulfillment services, explains in the latest issue of Inbound Logistics. Following is an excerpt from the Read more The po...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Today’s omnichannel shoppers expect options like free shipping, expedited deliveries, store pick-up, ship to store and return to store. That can make order fulfillment very challenging. To meet the needs of an omnichannel environment (or simply expand to accommodate sales growth), retailers and ecommerce companiesneed to move products through the supply chain faster, get them closer to the end cus...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Did you know that nearly half of online shoppers will typically back out of a purchase if they don’t qualify for free shipping? Today’s consumers expect more from their retail experience. In what has been dubbed the “Age of the Customer,” shoppers expect to have what they want when, where, and how they want it. Not convinced? Just consider what Read more The post How Can a Fulfillment Provider He...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Dramatic peaks and valleys in order volume can be challenging to accommodate. Whether they’re caused by unpredictable forecasting or seasonal promotions, this variability is difficult to plan for in terms of space and staffing requirements. If you handle your own fulfillment, you always need to have enough space and staff available to handle your highest potential order volume because you Read mo...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Explosive sales growth, product line expansions, and moving into new markets are all positive business changes, but they can tax your resources. You need additional space, staff and more sophisticated technology to handle the increase in order volume. Failure to scale can lead to service issues and/or delivery delays. While every company has a different threshold, most reach a critical Read more ...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Order fulfillment plays a vital role in your business. The way in which you receive, process and deliver orders to your end customers has a direct impact on the customer experience – and that can make or break your business. Chances are, you’re currently using one of the following fulfillment options: You fulfill the orders yourself, supplying products from a manufacturing facility, Read more The...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • There are about 5.7 million subscription box shoppers in the U.S. today, according to Hitwise. What’s more, the potential opportunity for additional growth is significant. Over a third (38%) of consumers say they are interested in signing up for a subscription service, a Forrester study shows. Retailers are taking notice. Recognizing that the subscription market gives them a new way Read more The...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • A strong-performing fulfillment provider can be a valuable business partner, helping to increase efficiency, control costs and improve customer service. A subpar provider, on the other hand, can seriously impact your operations in the opposite direction, taking a toll on your business and your bottom line. What is the real cost of a poor provider? Tom Patterson, senior vice president Read more Th...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Have you ever conducted a search for a third-party provider and been disappointed by a slew of responses that come up short or were entirely off the mark? A poorly constructed request for proposal (RFP) could be to blame. Before you start your next search for a 3PL, give careful thought to how you frame up your RFP. Wondering how Read more The post How to Get the Most from Your 3PL RFP appeared f...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Omnichannel and unified commerce are fast becoming the new norm in retail. Customers expect a consistent and seamless experience. Before placing an online order, they want to know if an item is in stock online or available for pickup at a nearby store. And they’ve come to expect fast and free shipping as well as multiple options for delivery. To Read more The post What is an OMS and Why Do I Need...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Online and non-store sales are projected to triple the year-over-year growth rate for the entire retail industry in 2017, the National Retail Federation predicts. The new sales environment is one marked by constant evolution, a high level of competition and cautious consumers. What does this mean for your business? Today’s sales environment calls for an unprecedented level of flexibility and Read...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • There’s no denying the value of loyal customers. In fact, an Adobe study shows that repeat customers generate three to seven times more revenue per visit. So it’s not surprising that improving the customer experience is the top priority for 72 percent of businesses, according to recent data from Forrester. Wondering how you can increase customer loyalty? Here are five Read more The post What is t...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • There’s no denying the impact that Amazon has had on online customers’ expectations. As evidence of the Amazon Effect at work, consider that 70 percent of shoppers said they expect free shipping for standard delivery during the holidays, according to a new Kibo Software study. They’re not willing to sacrifice speed, however. A Deloitte study found that 45 percent of Read more The post Handling th...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Eighty-six percent of shippers say that using a 3PL helps improve customer service, according to the 2017 Third-Party Logistics Study. With that high level of confidence, it’s clear that a third-party logistics provider must offer a number of advantages, but what are they? 5 Reasons Why Customers Like Your 3PL Here is a closer look at some of the top Read more The post How Can Using a 3PL Improve...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Need to store cartons of crackers? Bottles of beverages? Pallets of pickles? It’s important to select a qualified third-party provider for warehousing and distribution. The food and beverage industry poses unique supply chain challenges, and not all 3PLs are equipped to handle them. You’ll want an experienced partner with an in-depth understanding of the food and beverage marketplace and the Read...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • The world is reeling this week from the impact of numerous natural disasters – from Hurricanes Harvey and Irma to wildfires and earthquakes. Supply-chain resources and know-how can make a critical difference in relief and recovery efforts. That’s where the American Logistics Aid Network (ALAN) comes in. This highly respected non-profit association supports disaster recovery by engaging the supply ...

Saddle Creek Logistics Services
Saddle Creek Logistics Services
Blog Post
  • Saddle Creek extends a warm welcome to Charlie Piper, who joins us as vice president of business development. Based in Chicago, he will focus on business growth for all of our logistics services. Piper has more than 25 years of supply chain experience, most recently serving as vice president of business development with Fidelitone Inc., a national provider of integrated Read more The post Saddle ...

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