2015 State of Service
Salesforce Research surveyed more than 1,900 customer service leaders around the world to discover (http://bit.ly/SoSVC15):
- The most common goals, obstacles, and success measures for today’s service teams;
- What sets high-performing service organizations apart; and
- Areas in which service is supercharging efforts to grow business in 2015 and beyond.
Download the 2015 State of Service report...