ServiceMax, a GE Digital Company, is a provider of cloud-based field service management solutions for technicians, managers and executives. ServiceMax offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements. The company has offices in Pleasanton, California; Austin, Texas; Bangalore, India; Tokyo, Japan; Sydney, Australia and London, England.

Wikipedia
ServiceMax
ServiceMax
Blog Post
  • Editor’s note: A version of this article by Shep Hyken appeared on his Customer Service Blog. Read the original version here. I’ve written about the customer service gap before. It can be the […] The post Mind the Customer Service Gap appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • User experience can not only make or break the success of a field management solution, but also the success of your technicians and entire service operation. A well-thought-out UX drives […] The post Webinar: ServiceMax Winter ’18 Launch appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
ServiceMax
ServiceMax
Blog Post
  • If you have 50 or more employees, your staff qualifies for up to 12 weeks of unpaid leave under the U.S.’s Family Medical Leave Act (FMLA). When someone takes a protected leave, […] The post How to Smooth a Tech’s Return from Family Leave appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: A Softer Approach to Break-Fix appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s note: A version of this story originally appeared on GE Reports, a site that covers GE’s industrial transformation.  If you’ve read a business, financial, or computing magazine, or website, in the […] The post Blockchain: The Next Great Breakthrough in Service? appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
ServiceMax
ServiceMax
Page Design Update

Field Service Management Software for the Enterprise Service Industry

Before Field Service Management Software for the Enterprise Service Industry
After Field Service Management Software for the Enterprise Service Industry
ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: Ski Lodge Service Fails appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s note: Sumair Duta (chief customer officer at The Service Council) and Susan Tonkin (product marketing manager at ServiceMax from GE Digital) recently co-hosted a webinar about three big technology […] The post Are You Prepared For These 3 Field Service Trends? appeared first on Field Service Digital.

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

By signing up, you agree to the Terms of Service and Privacy Policy.

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in

By signing up, you agree to the Terms of Service and Privacy Policy.