ServiceMax, a GE Digital Company, is a provider of cloud-based field service management solutions for technicians, managers and executives. ServiceMax offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements. The company has offices in Pleasanton, California; Austin, Texas; Bangalore, India; Tokyo, Japan; Sydney, Australia and London, England.

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ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: Field Service Gets Medieval appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s note: This story originally appeared on GE Reports, a site that covers GE’s industrial transformation.  Justin Eggart and fellow engineers working inside GE Power’s Monitoring and Diagnostics Center in Atlanta were halfway […] The post How GE Keeps a Virtual Eye on Hundreds of Power Plants to Prevent Downtime appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
ServiceMax
ServiceMax
Blog Post
  • You know not to tolerate an employee who uses a racial epithet or makes a sexual advance toward a co-worker. You’d involve HR, and use progressive discipline, upt to and […] The post How Should You Respond to a Racist or Sexist Customer? appeared first on Field Service Digital.

ServiceMax
ServiceMax
YouTube Video
  • PwC's GE Digital Alliance helps today's asset-intensive companies harness the power of the Industrial Internet to transform into thriving digital businesses. We apply deep business, industry, and technology experience to help clients architect and operationalize the right digital strategy. Our Connected Field Services (CFS) solutions, powered by ServiceMax from GE, are designed with the digital an...

ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: A Farm-to-Table Thanksgiving Feast appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s note: This story originally appeared in the latest issue of Field Service, a quarterly magazine published by Field Service Digital and ServiceMax from GE Digital.  It’s been less than […] The post GE Digital’s Asset Performance Management Meets Field Service appeared first on Field Service Digital.

ServiceMax
ServiceMax
YouTube Video
  • Marel is a leading global provider of advanced equipment, systems and services to the fish, meat and poultry industries headquartered in Iceland. Following a series of acquisitions, Marel needed to standardise their global field service operations across multiple divisions and geographies. They turned to ServiceMax in 2015 for their service transformation project with the goal of better transparen...

ServiceMax
ServiceMax
Blog Post
  • People with physical disabilities have greater mobility than ever before thanks to sidewalk ramps and graded building entrances and exits. The sight-impaired can navigate city streets with audible street-crossing systems […] The post How Accessible Should Your Field Service Software Be? appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: Clandestine Service and Conspiracy Theories appeared first on Field Service Digital.

ServiceMax
ServiceMax
Landing Page

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ServiceMax
ServiceMax
Blog Post
  • Join Susan Tonkin (Sr. Product Marketing Manager at ServiceMax from GE Digital) and Ed Wolf (Principal Solution Architect) for a webinar on Tuesday, Nov. 28, 2017, to see ServiceMax in […] The post A Comprehensive Field Service Management Platform appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • GE’s FlightPulse application, powered by Predix, allows pilots to make fuel-saving decisions with real-time operational data. Like many large companies, Qantas Airways, the Australian national carrier, has been working to […] The post For Qantas Pilots, Flight Data Is Now a Tap Away appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • At the Northwest School of Wooden Boatbuilding, students learn how to preserve century-old wooden ships. It’s a dying art, but those skills help keep modern commercial fleets working properly, too. […] The post How a Washington Boatbuilding School Keeps History Afloat appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. […] The post Comic Brake: Thought Big Data Was Difficult to Manage? Meet Ginormous Data appeared first on Field Service Digital.

ServiceMax
ServiceMax
Blog Post
  • With its “Step Change in Service” program, Domino Printing Sciences has found that it pays to give technicians more autonomy on service calls. Training technicians to offer customers more than […] The post Domino’s Service Revolution: Greater Freedom, Greater Revenue appeared first on Field Service Digital.

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