Sift Science
Sift Science
Blog Post
  • User-generated content is the lifeblood of online marketplaces and communities. But it can also be a powerful tool in the hands of fraudsters. Content moderators must act quickly and decisively to stop the spread of abusive content. If they don’t, they risk serious damage to a company’s brand and bottom line. Trust and safety architects […] The post Content Moderation Best Practices: Q&A with Kevi...

Sift Science
Sift Science
Blog Post
  • For years, card-not-present merchants have felt like the chargeback process is unfair, unclear and untimely. Visa has heard these complaints and criticisms loud and clear – and beginning April 15, 2018, they’ve made significant changes. The new program is called Visa Claims Resolution (VCR for short….not to be confused with the way we children of […] The post Visa Chargeback Changes: What Merchant...

Sift Science
Sift Science
Blog Post
  • This is part of a monthly series in which we get to know Sifties. Sameer Jauhar is a Business Development Representative who has been with Sift Science for 10 months. If he could eat just one food for the rest of his life, it would be his mother’s parathas. They remind him of his childhood, […] The post Siftie Spotlight: Sameer Jauhar, Business Development Representative appeared first on Sift Sci...

Sift Science
Sift Science
Blog Post
  • We’ve all seen the big headlines about the monetary damage of fraud. Retailers will lose $71B to card-not-present fraud in the next five years. Account takeover losses reached $5.1 billion in 2017. Still, individual businesses sometimes struggle to identify their top fraud and abuse KPIs, and develop frameworks for measuring them. Investing time to figure out how […] The post [Worksheet]: Measurin...

Sift Science
Sift Science
Blog Post
  • When we launched Trust & Safety in Numbers last year, we set out to interview people on all sides of the fraud fight. Since then, we’ve sat down with an FBI agent, a former FBI Most Wanted hacker, fraud analysts, and security experts. We’ve learned a dizzying array of information: stories about diabolical fraud nemeses, […] The post [Podcast] 20 Things We’ve Learned from Our Guests appeared first ...

Sift Science
Sift Science
Blog Post
  • The Power of User-Generated Content User-generated content (UGC) is the lifeblood of online marketplaces and communities. Businesses like Twitter, Pinterest, YouTube, Airbnb, and Indeed are built around UGC. That means if they can’t entice people to contribute to their site, then they simply don’t have a business. And when a company’s future is in the […] The post The Many Faces of Content Abuse a...

Sift Science
Sift Science
Blog Post
  • Account takeover leads to a number of negative downstream effects – from financial loss to customer churn to overall brand damage. There are many things a business can do to respond to an ATO attack, but at that point, it’s already too late and you may have lost users’ trust. So what can you do […] The post Fraud fighters’ guide to handling suspicious logins appeared first on Sift Science Blog.

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