Silverline
Silverline
Blog Post
  • Job Title: Marketing Automation Solution Architect Start Date: September 2017 Fun Fact: I once drove to the Arctic Ocean for a quick swim. What is your position at Silverline and what do you do? As a Marketing Automation Solution Architect, I help our clients with anything that pertains to marketing automation. This can range from simple email sends to complex scoring and grading for lead routing,...

Silverline
Silverline
Blog Post
  • It’s Valentine’s day, time to show that someone special in your life how much you love them. And at Silverline, we love Salesforce! So come make a date with Silverline to Show Your Salesforce Some Love today at 12pm ET. Salesforce is the beating heart of your business, and data is the lifeblood that keeps your work running smoothly. If one part of this delicate tech balance is out of whack, it can...

Silverline
Silverline
Blog Post
  • As you may or may not know, Pardot has a rolling release schedule where new features become Generally Available (GA) as they’re deemed ready. Some of these features may be contingent on the Sales Cloud release but most come out on a rolling basis. Below are features that will deliver an immediate improvement to your marketing automation processes. SSL for Vanity Domains This MAJOR improvement to P...

Silverline
Silverline
Blog Post
  • Partnership helps lenders and Ellie Mae accelerate adoption of Encompass solutions Silverline, a Salesforce Platinum Consulting Firm headquartered in New York City, today announced that it has joined the Ellie Mae Pro consulting partner program.  By participating in the program, Silverline will have deeper access to tools, training, marketing opportunities, and other critical resources to grow its...

Silverline
Silverline
Blog Post
  • As a Salesforce Admin, your job is a balancing act. You’ve got to maintain the health and efficiency of your company’s Salesforce org while also supporting the myriad of needs (and wishlists) from your colleagues. It’s with those challenges in mind that I pored over the release notes for Spring ‘18 and picked out five items that will make the life of all admins just a wee bit easier. Let’s dig in:...

Silverline
Silverline
Blog Post
  • Job Title: Business Analyst, Internal Systems Start Date: November 2017 Fun Fact: In my spare time, I am a playwright and fight director. What is your position at Silverline and what do you do? I am part of the Operations team and my focus is on keeping our internal Salesforce instance running smoothly. What does your average day look like? It’s a mix of helping my colleagues with requests — such ...

Silverline
Silverline
Blog Post
  • The mortgage industry is experiencing a whirlwind of drastic change. Traditional mortgage firms are realizing the need to quickly embrace the shift to a digital marketing landscape in order to compete with a growing number of competitors, most notably market-disrupting fintech lenders.  Changing the borrower experience is the name of the game; creating journeys that provide directed content at the...

Silverline
Silverline
Blog Post
  • Happy Holidays from the team here at Silverline! It’s been an absolutely amazing 2017 for us thanks to our wonderful blog readers, clients, and partners. We can’t do what we do without you! Here are some of my favorite highlights from 2017: We increased our focus on giving back through our 1-1-1 initiative, Silverline Cares. This year, we were able to impact 82 nonprofit organizations through dona...

Silverline
Silverline
Blog Post
  • At Silverline, we pride ourselves on striving for an unparalleled Employee Experience. We are a tight-knit team made up of the best and brightest people in the Salesforce ecosystem. No really, we are! We are proud to reinforce our culture by highlighting some of the values that are most import to us. At Silverline, we… Celebrate each other. Do the right thing, even when it’s hard. Operate on trust...

Silverline
Silverline
Blog Post
  • Silverline CEO and Co-Founder, Gireesh Sonnad, was recently quoted in Glassdoor’s article Advice from 2018 Best Places to Work Winning Companies following Silverline’s recognition as the #1 2018 Best Place To Work On Glassdoor. Read the full article below. Posted on Glassdoor by marielleleon A spot on Glassdoor’s annual Best Places to Work list is a tremendous achievement. After all, employees dec...

Silverline
Silverline
Blog Post
  • Silverliner Jill Harrison, Innovation Programs, was recently interviewed by Pledge 1%! Check out the interview below and learn more about Silverline Cares, our philanthropy initiative. How do you contribute to the non-profit community? 2017 marked Silverline’s 7th consecutive year sending a team of volunteer consultants and technology experts to the annual New Orleans Entrepreneur Week conference ...

Silverline
Silverline
Blog Post
  • I’m so excited to announce Silverline was listed #1 among small and medium size companies in the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. How awesome is that!? Unlike other awards, there was no self-nomination process, instead it’s entirely based on feedback our employees have voluntarily and anonymously shared on Glassdoor. To determine the winners of ...

Silverline
Silverline
Blog Post
  • Earlier this week, I was a panelist on a webinar for Healthsystem CIO, along with Doug Ditri, Chief Access Officer, Henry Ford Health System, to discuss the topic of CRM in Healthcare. You can view the whole recording here: As we are deep in the transition to Value-Based and Consumer Driven Healthcare, Healthcare organizations must take a more focused, refined, and multi-channel approach to ensuri...

Silverline
Silverline
Blog Post
  • Preface: To SDK or not to SDK? If you’re looking to use the Android and iOS Mobile SDK’s in a React Native app, this tutorial is for you. There are two available strategies for building a Salesforce/React Native app: Roll your own OAuth & HTTP/REST implementation Use the Salesforce-provided Android & iOS Mobile SDK’s Option 1: The no-SDK route is not that hard “Rolling your own” may sound complica...

Silverline
Silverline
Blog Post
  • I love this time of year, fall in New York. The leaves are beautiful colors, the holiday season is just beginning, and we all stop and take a moment to reflect on what we are thankful for. At Silverline, we have a lot to be thankful for this year. We’re grateful to our clients and partners for choosing to work with us on a daily basis. We’re thankful for our team who, for the fifth…Read More The p...

Silverline
Silverline
Blog Post
  • Understanding how to evaluate, select, and implement a CRM (and its broader cloud capabilities) is a difficult process. Where do you start and how do you navigate? The Silverline Healthcare Practice has compiled an eBook to assist Providers in understanding where and how Salesforce can assist in further refining the patient journey and delivering higher levels of care. Silverline is focused on hel...

Silverline
Silverline
Blog Post
  • Dreamforce is over – so many people, so many stories, and so many things to learn. It never gets old, quite the opposite, but still remains a very tiring week! As the leader of Silverline’s Healthcare Practice, it is incredibly rewarding to see the extent to which Healthcare has now become such a focus of the week. Whereas years ago it was difficult to find any Healthcare organizations considering...

Silverline
Silverline
Blog Post
  • It seems like just yesterday when I was getting home from last year’s Dreamforce where we were introduced to Financial Services Cloud for Wealth Management. Many exciting things have happened since then, the largest being Salesforce’s recent announcement of its new product features: Financial Services Cloud for Retail Banking. Salesforce continues to dive further into financial services sub-indust...

Silverline
Silverline
Blog Post
  • My first day at Dreamforce was a little overwhelming. It was my first time experiencing the conference and I arrived the day before it started and there were already thousands of people out and about. I stood on the iconic lawn of Dreamforce, texting everyone I knew to see what they were doing as it seemed everyone around me was walking with a purpose. Thankfully, just when my anxiety was starting...

Silverline
Silverline
Blog Post
  • Silverline is proud to announce that for the third consecutive year we are a part of Deloitte’s Technology Fast 500™ ranking for 2017. Silverline is included in Deloitte’s list of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America with a 154% growth rate. “I am thrilled that Silverline has been able to receive consistent recognit...

Silverline
Silverline
Blog Post
  • The Silverline Healthcare team is gearing up for a jam-packed week at Dreamforce! We’ve got a lot going on plus all the sessions available during the conference. Here are some sessions you should definitely add to your week: Life Sciences: Accelerate Customer Growth and Retention with CRM Debra Susarchick, Senior Director, Commercial Business Optimization, Kite Pharma Monday, November 6th from 11:...

Silverline
Silverline
Blog Post
  • It’s the final countdown to Dreamforce and I know you’re busy getting your schedule ready for next week. Dreamforce will be a fantastic experience if you work in the banking, credit union, mortgage, and wealth management industries. As the industry is changing so drastically, it’s important to maintain momentum with technology to retain your competitive advantage. Dreamforce will offer amazing ses...

Silverline
Silverline
Blog Post
  • This is the fifth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are ba...

Silverline
Silverline
Blog Post
  • Marketing Automation spans across every industry we encounter. If you are attending Dreamforce next week then you may have started looking for sessions to attend and that can be overwhelming! I want to provide you with the best sessions to attend to get information, network, and move your business forward with Marketing Automation. Pardot for Partners: Driving Demand Generation Brett Brewer, Marke...

Silverline
Silverline
Blog Post
  • We can’t wait to see you next week at Dreamforce! We have a lot of exciting events and sessions planned. Find out all about our expert sessions, networking sessions, and where to find us, below. Silverline’s Expert Sessions Left to Right, Using Quick Actions to Streamline Everything Shane Hayes, Solution Architect, Silverline & Zach Baker, Solution Architect, Silverline Monday, November 6 from 10:...

Silverline
Silverline
Blog Post
  • A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release from Salesforce below: SAN FRANCISCO...

Silverline
Silverline
Blog Post
  • This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are b...

Silverline
Silverline
Blog Post
  • Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced in one click. The Einstein app analyzes best practice key performance indicators with Salesforce data and then recommends the best charts and widgets to use. Also new in Sa...

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