Silverline
Silverline
Blog Post
  • I’m so excited to announce Silverline was listed #1 among small and medium size companies in the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. How awesome is that!? Unlike other awards, there was no self-nomination process, instead it’s entirely based on feedback our employees have voluntarily and anonymously shared on Glassdoor. To determine the winners of ...

Silverline
Silverline
Blog Post
  • Earlier this week, I was a panelist on a webinar for Healthsystem CIO, along with Doug Ditri, Chief Access Officer, Henry Ford Health System, to discuss the topic of CRM in Healthcare. You can view the whole recording here: As we are deep in the transition to Value-Based and Consumer Driven Healthcare, Healthcare organizations must take a more focused, refined, and multi-channel approach to ensuri...

Silverline
Silverline
Blog Post
  • Preface: To SDK or not to SDK? If you’re looking to use the Android and iOS Mobile SDK’s in a React Native app, this tutorial is for you. There are two available strategies for building a Salesforce/React Native app: Roll your own OAuth & HTTP/REST implementation Use the Salesforce-provided Android & iOS Mobile SDK’s Option 1: The no-SDK route is not that hard “Rolling your own” may sound complica...

Silverline
Silverline
Blog Post
  • I love this time of year, fall in New York. The leaves are beautiful colors, the holiday season is just beginning, and we all stop and take a moment to reflect on what we are thankful for. At Silverline, we have a lot to be thankful for this year. We’re grateful to our clients and partners for choosing to work with us on a daily basis. We’re thankful for our team who, for the fifth…Read More The p...

Silverline
Silverline
Blog Post
  • Understanding how to evaluate, select, and implement a CRM (and its broader cloud capabilities) is a difficult process. Where do you start and how do you navigate? The Silverline Healthcare Practice has compiled an eBook to assist Providers in understanding where and how Salesforce can assist in further refining the patient journey and delivering higher levels of care. Silverline is focused on hel...

Silverline
Silverline
Blog Post
  • Dreamforce is over – so many people, so many stories, and so many things to learn. It never gets old, quite the opposite, but still remains a very tiring week! As the leader of Silverline’s Healthcare Practice, it is incredibly rewarding to see the extent to which Healthcare has now become such a focus of the week. Whereas years ago it was difficult to find any Healthcare organizations considering...

Silverline
Silverline
Blog Post
  • It seems like just yesterday when I was getting home from last year’s Dreamforce where we were introduced to Financial Services Cloud for Wealth Management. Many exciting things have happened since then, the largest being Salesforce’s recent announcement of its new product features: Financial Services Cloud for Retail Banking. Salesforce continues to dive further into financial services sub-indust...

Silverline
Silverline
Blog Post
  • My first day at Dreamforce was a little overwhelming. It was my first time experiencing the conference and I arrived the day before it started and there were already thousands of people out and about. I stood on the iconic lawn of Dreamforce, texting everyone I knew to see what they were doing as it seemed everyone around me was walking with a purpose. Thankfully, just when my anxiety was starting...

Silverline
Silverline
Blog Post
  • Silverline is proud to announce that for the third consecutive year we are a part of Deloitte’s Technology Fast 500™ ranking for 2017. Silverline is included in Deloitte’s list of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America with a 154% growth rate. “I am thrilled that Silverline has been able to receive consistent recognit...

Silverline
Silverline
Blog Post
  • The Silverline Healthcare team is gearing up for a jam-packed week at Dreamforce! We’ve got a lot going on plus all the sessions available during the conference. Here are some sessions you should definitely add to your week: Life Sciences: Accelerate Customer Growth and Retention with CRM Debra Susarchick, Senior Director, Commercial Business Optimization, Kite Pharma Monday, November 6th from 11:...

Silverline
Silverline
Blog Post
  • It’s the final countdown to Dreamforce and I know you’re busy getting your schedule ready for next week. Dreamforce will be a fantastic experience if you work in the banking, credit union, mortgage, and wealth management industries. As the industry is changing so drastically, it’s important to maintain momentum with technology to retain your competitive advantage. Dreamforce will offer amazing ses...

Silverline
Silverline
Blog Post
  • This is the fifth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are ba...

Silverline
Silverline
Blog Post
  • Marketing Automation spans across every industry we encounter. If you are attending Dreamforce next week then you may have started looking for sessions to attend and that can be overwhelming! I want to provide you with the best sessions to attend to get information, network, and move your business forward with Marketing Automation. Pardot for Partners: Driving Demand Generation Brett Brewer, Marke...

Silverline
Silverline
Blog Post
  • We can’t wait to see you next week at Dreamforce! We have a lot of exciting events and sessions planned. Find out all about our expert sessions, networking sessions, and where to find us, below. Silverline’s Expert Sessions Left to Right, Using Quick Actions to Streamline Everything Shane Hayes, Solution Architect, Silverline & Zach Baker, Solution Architect, Silverline Monday, November 6 from 10:...

Silverline
Silverline
Blog Post
  • A Faster and Smarter Way to Tap into the Power of the World’s Leading Enterprise Cloud Ecosystem The new AppExchange is live, featuring Silverline’s Apps and Components, now with personalized experiences, navigation, and recommendations. The AppExchange is making it easier than ever for customers to discover the right solutions. Check out the full press release from Salesforce below: SAN FRANCISCO...

Silverline
Silverline
Blog Post
  • This is the fourth in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are b...

Silverline
Silverline
Blog Post
  • Are you ready for the Winter ’18 Salesforce release? It’s right around the corner! After reviewing the release notes, here is a list of the 12 most interesting updates. 1. Business Intelligence Einstein analysis can be produced in one click. The Einstein app analyzes best practice key performance indicators with Salesforce data and then recommends the best charts and widgets to use. Also new in Sa...

Silverline
Silverline
Blog Post
  • This is the third in a series Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are based...

Silverline
Silverline
Blog Post
  • 5 YEARS! Silverline was named one of Crain’s Best Places to Work in New York City for the fifth consecutive year! Crain’s New York Business is celebrating the 10th year of its recognition program which is a joint effort of Crain’s New York Business and Best Companies Group. This survey and awards program identifies, recognizes and honors the best employers in New York City, benefiting the city’s e...

Silverline
Silverline
Blog Post
  • Blue Cross Blue Shield of Wyoming (BCBSWY) provides health insurance products and related services to more than 100,000 members in Wyoming. The company’s insurance products include managed care programs for businesses and individuals, as well as supplemental dental, vision, prescription drug, and Medicare coverage. BCBSWY provides health insurance to Wyoming’s Kid Care program, which offers covera...

Silverline
Silverline
Blog Post
  • In just a few short weeks, Dreamforce will bring together thought leaders, industry experts, and people of all experience levels for the largest enterprise software conference in the world. You don’t want to miss this event! Share ideas, brainstorm solutions, and learn from your peers in San Francisco from November 6-9. The Silverline team is sponsoring Dreamforce this year as a bronze sponsor, st...

Silverline
Silverline
Blog Post
  • In mid-August as the Salesforce community was convening in the Windy City for Midwest Dreamin’, we here at Silverline were also getting geared up to attend the first annual WITness Success conference in the ‘burbs of Itasca. Billed as “THE DEFINITIVE EVENT FOR SALESFORCE WOMEN IN TECH” we were so excited to have the opportunity to sponsor the event – and to get inspired by the amazing women in thi...

Silverline
Silverline
Blog Post
  • Job Title: Software Strategy & Systems Manager Start Date: Feb 2017 Fun Fact: I have visited over 50 countries on six continents What is your position at Silverline and what do you do? I am the Software Strategy and Systems Manager, responsible for managing our internal systems. This means I get to manage a Salesforce org for a bunch of Salesforce consultants! What does your average day look like?...

Silverline
Silverline
Blog Post
  • This is the second in a series of Silverline POV’s focused on helping healthcare organizations, as providers of healthcare services to patients, be successful in five key areas as healthcare reimbursement models shift from fee for service to fee for value. Each one is focused on how to leverage the Salesforce platform and effectively navigate patients on their healthcare journey. These POV’s are b...

Silverline
Silverline
Blog Post
  • Silverline is excited to congratulate Jessica Vartanian, VP, Project Implementation and Impact at Red Rocks Credit Union! Read about her recent achievement as one of the five Finalists in the 2017 CUES Next Top Credit Union Exec challenge below and  check out her story on the Next Top Credit Union Exec blog. Way to go! Littleton, Colo. — Jessica Vartanian, VP, Project Implementation and Impact wit...

Silverline
Silverline
Blog Post
  • Thank you to everyone who has read and shared Cold Calling: A Millennial Perspective. If you haven’t read my previous article, I suggest you do so first as this one is elaborating on some of the popular topics. After posting that article, I received quite a few comments and messages from both SDRs and SDR managers asking for advice. The managers wanted to know what they can do to keep their SDRs h...

Silverline
Silverline
Blog Post
  • While patient engagement has always been a goal of healthcare networks and individual providers, within the last few years engagement has become even more important as a measure of patient health and overall provider performance. The industry has shifted, and hospitals and integrated delivery networks are required to prove the overall health of their patients to receive the necessary funding. In o...

Silverline
Silverline
Blog Post
  • For the 4th consecutive year, Silverline appears on the Inc. 5000 list, ranking No. 2346 with Three-Year Sales Growth of 154% Inc. magazine today ranked Silverline NO. 2346 on its 36th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment...

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