SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • One of the perks of working at SkillPath is getting to know the men and women who present our seminars. They can all speak off the top of their heads about their topic area specialties, but there are some that are truly magical when it comes to public speaking. Best of all, they all have terrific communication and presentation survival tips for those of us…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • It’s become the norm for professionals to work 60 or more hours a week ? not ending the work day until late at night ? and spending time on work during the weekends. On one hand, this may display an intense dedication to a company and the roles and responsibilities bestowed upon employees. But on the other, working that much might not allow many to…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Businesses that deal with marketing tactics, or offer creative services, can benefit from developing a positive atmosphere for their employees to work in. The more people are encouraged and supported in their office environment, the better they will be able to provide unique and compelling work. This may mean investing in�project management seminars�and technical training, such as�Photoshop semina...

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Any discussion about employee engagement usually includes employee recognition. Noticing when someone reaches a goal ? taking the time to acknowledge, celebrate and reward that achievement makes almost anyone feel good about their work. But what about celebrating the individual employee? Is it really recognition for great work that employees crave? Or rather, is it…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • You know how valuable your best employees are to your organization, how they keep your organization productive and moving in the right direction. As such, you simply can?t afford to lose them; they are just too valuable. But how do you hang on to your best and brightest employees? How can you keep superstars and the promising stars of tomorrow satisfied and excited about their…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Research has found the human brain can only perform a certain number of tasks at the same time. After that, it becomes a problem. And yet, we celebrate the all-powerful multitasker at work. You know, the one who can seemingly juggle eight different tasks at the same time and still manage to get away for lunch every day. While multitasking may boost productivity in some…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • In honor of Customer Service Appreciation Week (Oct 2 – 6) we’re reposting three of our most popular customer service posts of the last year. For those of us who have been on your side of the phone or email, we applaud your patience, caring and dedication. Today, we look at a post by Brenda Smyth about how you can WOW your customers. Technology has…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • In honor of Customer Service Appreciation Week (Oct 2 – 6) we’re reposting three of our most popular customer service posts of the last year. For those of us who have been on your side of the phone or email, we applaud your patience, caring and dedication. Today, we look at four common service mistakes many companies make that can be avoided. Every company needs…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • In honor of Customer Service Appreciation Week (Oct 2 – 6) we’re reposting three of our most popular customer service posts of the last year. For those of us who have been on� your side of the phone or email, we applaud your patience, caring and dedication. Here’s our customer service post that originally came out in April: Ever notice that the majority of negative…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Predictors continue to speculate an increase in hiring, but a decrease in talented resources to access. In some industries, this poses a problem for many leaders and hiring managers who face a conundrum. They have to accomplish organizational goals with a limited number of qualified applicants. So where can they turn? To their existing talent pool inside their organization, of course. First, reinf...

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Introverts get a bad rep around the office but let?s be honest, if everyone was an extrovert who�was always ?on,? the workday would be a thousand times more exhausting to get through. There are only so many long meetings, social lunches and after-hours networking parties a person can experience before collapsing in an exhausted heap on the floor. The office introvert, on the other hand,…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Let’s be blunt … it’s an exhausting time to be alive right now. Between pictures of cities and entire island nations underwater, controversy over kneeling athletes, nuclear threats many of us haven’t heard since the Cold War days of the 60’s and 70’s, and (in)famous Twitter account insanity, it’s hard to catch a breath. That’s why today’s post is filled with quotes about life, death,…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • For most managers and supervisors, the link between an employee?s performance management and development is easy to understand on paper. Normally, the connection occurs naturally. During a performance appraisal (one of several you SHOULD be having throughout the year, right???), you and your employee work together to highlight strengths and determine where development is needed. This helps your em...

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Has this scenario happened at your work? An important member of your team is leaving and you get a call from upper management or HR letting you know that due to budgetary reasons, there won?t be a replacement hired for that position any time soon. Good news however ? despite the loss of one of your best workers, you?re expected to deliver the same amount…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  •   Businesses and jobs are becoming increasingly complex. Our work is demanding. We?re expected to be always on. And we must be quick to respond to or (better yet) anticipate change. These intense workplace cultures can lead to huge levels of stress. Your ability to smoothly overcome obstacles or adversity and adapt is a mindset?not…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • One of the most satisfying things about being ?the boss? is having good employees. However, it?s even better to help a good employee become a spectacular employee. As hard as it can be sometimes to recruit and maintain top talent, the seeds of helping another person achieve excellence and high levels of performance makes it all worthwhile. Spectacular employees aren?t plentiful, by any means. But…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • In today?s competitive work environment, the emphasis is on winning and teamwork. So it is little wonder that today?s managers often are referred to as coaches. Being a coach to your staff is crucial to the success of your department, and the organization as well. As a manager or as a coach, your job includes evaluating the different talents and skills of all your employees…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Last week?s response to our donut post was exceptional and thank you for all your messages. This week, for a fall Friday when the weather is just about ready to turn cool for the rest of the year, I decided to give you some useless facts that I found on the Internet. It won?t be life-changing, but feel free to enjoy. If nothing else, some…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • It sucks to get passed over for a promotion that you really wanted. At best, the news is disheartening and at worst, devastating. Unless you have one of those amazing bosses, the follow-up conversation you have with him or her is probably not good. Bosses are people too and many of them are as uncomfortable giving bad news as you are receiving it. More often…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Scenario #1: As the conversation around the table drones on, you look at the clock on the wall and give a small sigh because there are a thousand other things you need to get done. Yet, you?re stuck in a meeting that has gone wildly off track. If you?re not the one who called the meeting, is it rude to interrupt and refocus the group…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  •   A hospital ICU has amazing patient monitoring systems. Machines beep and hum as numbers and graphs flash in multi-colors. Nurses patiently explain normal ranges as you closely watch for change?dips or spikes signaling ever-so-slight signs of trouble or improvement. Wouldn?t it be nice if you could pinpoint with such exactness the moment an employee…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • We live in interesting times. It seems as though we get daily updates on leadership around the world?both good and bad?on the news. Whether it is a terrorist attack in a city or a once-in-a-lifetime weather event causing massive destruction, we see examples of great leadership stepping forward for people. We also see the flip side, unfortunately, and see where leadership is sorely lacking. The…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Whether a worker has passed away unexpectedly, or a favored manager has been asked to move on to ?another career opportunity?, breaking bad news to your employees can be difficult for even the most experienced leader. No matter the situation, deal with it directly and with sensitivity to avoid confusion and maintain unity within the workplace. Although there may not be a “right” way to…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Project failure can happen to even the most experienced managers, but it doesn’t have to. Often, there are warning signs that a project isn’t going to meet a deadline, or the assembled team will hit obstacles later on. Some managers may see these signals right before the project hits a dead end or the customer cancels. Unfortunately, many times the warning signs happen early on…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • In honor of National Cream Filled Donut Day today, we?re going to have a serious discussion about donuts in the workplace. In your author?s opinion, part of the downfall of Western Civilization can be directly linked to the health kick that decided an occasional donut was blasphemous. Sure, you shouldn?t down an entire dozen donuts ? unless you have a whole weekend to sleep off…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Ever had one of those bosses that walks into the office every morning and goes right into their office, not to emerge until they were heading to a meeting, lunch or the bathroom? They might have been warm and friendly otherwise and their technical skill may have been top notch, but they were lacking something. What they were lacking is one brilliant leadership skill that…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • ?Leadership is unlocking people?s potential to become better.?� Former NBA legend and U.S. Senator from New York, Bill Bradley   I?ve always believed that being an organization?s chief executive carries two main responsibilities. The most important is to set the vision for your company and the culture you want to create. The second, like Bill Bradley says above, is making everyone up and down the…

SkillPath Public Seminars
SkillPath Public Seminars
Blog Post
  • Managing multiple projects, objectives and deadlines can be a full-time job. It will require all of your concentration, skills, talents and dedication. If you are going to be successful at time management, one of the first things you need to do is to identify your challenges and gain control of your workday. This can be easier said than done. After all, managers, co-workers and team…

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