SkyKick
SkyKick
Blog Post
  • While your clients might think that moving to Office 365 means automatically getting a built-in backup system, savvy MSPs know that this is not the case. Data loss happens in the cloud, as our previous blog on “The Role of Cloud Backup in Office 365” discussed, and it happens on a surprisingly regular basis. When a “Whoops! I didn’t mean to delete that email/folder/SharePoint site” moment happe...

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • Cloud Backup is becoming a critical component within the cloud management service mix of most IT Solution Providers. Since business continuity and data protection are of paramount importance in a successful MSP practice, this blog seeks to: Share a factual view of the various threats and underlying risks to data in the cloud. Clarify the role of an Office 365 backup solution in a spectrum ...

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • The team of IT experts at Magnitech Solutions, Inc. in Naperville, Illinois prides itself on providing “white glove” service to clients, who get to enjoy all of the benefits of working with an enterprise-strength IT department but at a fraction of the cost. Their  managed IT services include -site and remote support, cloud services, project work, virtual CIO and more, providing clients a single...

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • A SkyKick Staged Migration is an excellent tool to use for customers who may want or need to migrate groups of users in stages, rather than in a single cutover. However, they add complexity for both you, the MSP, and your customer. Our goal with this article is to help partners determine when to use this tool.

SkyKick
SkyKick
Blog Post
  • When I was an IT Partner, I performed over 200 Office 365 migrations, and just about every project had its own unique variables. In many cases, these impacted the scope of the project, and if they were discovered after the statement of work (SOW) was completed, they had the potential to increase costs, resulting in either reduced profitability, customer dissat (dissatisfaction?), or both.

SkyKick
SkyKick
Blog Post
  • SkyKick builds cloud products to empower IT providers, by creating the most powerful and easy-to-use cloud management products for our industry. In short, our business model relies on our Partners and, ultimately, their success in serving their customers. Since our focus is not split between customers and partners, we’re able to build and deploy platforms that increase Partners’ success in the...

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • At SkyKick, our unrelenting mission is to help our partners succeed in creating and scaling vibrant cloud management practices. To achieve this, we constantly listen to and innovate on behalf of our partners. In response to partner feedback, we are excited to launch the SkyKick Billing & Insights Portal as another enabler for your business success. 

SkyKick
SkyKick
Blog Post
  • Here at SkyKick we strive to provide relevant and helpful content that empowers IT solution providers to build  more successful cloud businesses. Not only do we offer extensive technical content in our Help Center, we now host more live webinars on topics requested by you, our partners. Many of these live webinars include SkyKick Partners who share their insights and success in growing their cl...

SkyKick
SkyKick
Blog Post
  • If you’re new to SkyKick, we’re glad you’re here and look forward to helping you build and scale your cloud business. As a Senior Technical Account Manager, I have had the opportunity to help lots of partners successfully plan and complete their first migration projects. I have also helped many partners get their projects back on track. In most of those cases, following a few simple tips upfron...

SkyKick
SkyKick
Blog Post
  • Preparation is critical to the success of many endeavors. This is certainly true for email migrations to Office 365. Abraham Lincoln put it this way: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” The more migration projects you do, the sharper your ax will be. But because every migration project is different, it is important to take the time to shar...

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