SkyKick
SkyKick
Blog Post
  • At SkyKick, over the past few years we’ve seen thousands of Managed Services Providers (MSPs) and Microsoft partners worldwide sign-up to use our platform, as you've focused your businesses on being truly cloud oriented.

SkyKick
SkyKick
Blog Post

Meet a SAM!

  • What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

SkyKick
SkyKick
Blog Post
  • Here at SkyKick we strive to provide relevant and helpful content that empowers IT solution providers to build  more successful cloud businesses. Not only do we offer extensive technical content in our Help Center, we now host more live webinars on topics requested by you, our partners. Many of these live webinars include SkyKick Partners who share their insights and success in growing their cl...

SkyKick
SkyKick
Blog Post
  • If you’re new to SkyKick, we’re glad you’re here and look forward to helping you build and scale your cloud business. As a Senior Technical Account Manager, I have had the opportunity to help lots of partners successfully plan and complete their first migration projects. I have also helped many partners get their projects back on track. In most of those cases, following a few simple tips upfron...

SkyKick
SkyKick
Blog Post
  • Preparation is critical to the success of many endeavors. This is certainly true for email migrations to Office 365. Abraham Lincoln put it this way: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” The more migration projects you do, the sharper your ax will be. But because every migration project is different, it is important to take the time to shar...

SkyKick
SkyKick
Blog Post
  • SkyKick regularly updates the Outlook Assistant client and MSIs to work most effectively with Office 365 as it evolves. It is therefore best practice to download and use the most current version for each migration project (rather than using an MSI file saved from a previous migration). This optimizes performance and significantly reduces the potential for issues as the Outlook Assistant perform...

SkyKick
SkyKick
Blog Post
  • Founded in 2013, Finchloom is a Microsoft Certified Partner (as well as a SkyKick partner) specializing in helping businesses make the most of Microsoft Cloud Services. What makes Finchloom a unique—and powerful—solutions Partner is their focus and expertise. Since day one Finchloom’s business has been completely focused on supporting Microsoft cloud services for end users. This includes bringi...

SkyKick
SkyKick
Blog Post
  • It was exciting for SkyKick to see one of its great partners, OnPar Technologies, win Microsoft’s 2017 US SMB East Region Partner of the Year at this year’s Inspire. OnPar, founded in 2007, is a cloud first, full service Microsoft partner who is dedicated to delivering transformative technology solutions that help businesses prosper in the digital age. We sat down with Donna Hall, the Director ...

SkyKick
SkyKick
Blog Post
  • Preparation is critical to the success of many endeavors. This is certainly true for email migrations to Office 365. Abraham Lincoln put it this way: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” The more migration projects you do, the sharper your ax will be. But because every migration project is different, it is important to take the time to shar...

SkyKick
SkyKick
Blog Post
  • SkyKick regularly updates the Outlook Assistant client and MSIs to work most effectively with Office 365 as it evolves. It is therefore best practice to download and use the most current version for each migration project (rather than using an MSI file saved from a previous migration). This optimizes performance and significantly reduces the potential for issues as the Outlook Assistan...

SkyKick
SkyKick
Blog Post
  • Skykick’s partner Finchloom, based in Los Angeles, decided to try a little something new to raise awareness of their ability to manage customer backup and restorations – especially around protecting against ransomware attacks. In Finchloom’s self-described “stunt” series of webinar’s, Executive VP Brian Levine infects his own computer with Ransomware and restores the computer to norma...

SkyKick
SkyKick
Blog Post
  • Thank you to Deloitte, and most of all, thank you to our Partners.  For the 2nd year in a row, we are honored to be part of the Deloitte Fast 500 list. More than 6 years ago, SkyKick set a goal to make sure all IT solutions providers could be more successful in the cloud. It's exciting to receive this type of recognition while we stay laser focused on our goals. Each year Deloitte cre...

SkyKick
SkyKick
Blog Post
  • Our recent Migration Dashboard redesign, launched in July, featured more visibility, focus, and control for improved project management. However, that was just the beginning. A primary facet of the redesign was its overall structure which now allows us to expose more data and more controls. In the three months since the release, we have accelerated the delivery of features that partne...

SkyKick
SkyKick
Blog Post
  • Over my years working with thousands of partners and their projects, I’ve learned that migrations are like snowflakes.  No two are quite alike.  The SkyKick platform is designed with the flexibility to give Microsoft Partners an unparalleled amount of control while still automating 90% of the workload.

SkyKick
SkyKick
Blog Post
  • Our recent Migration Dashboard redesign, launched in July, featured more visibility, focus, and control for improved project management. However, that was just the beginning. A primary facet of the redesign was its overall structure which now allows us to expose more data and more controls. In the three months since the release, we have accelerated the delivery of features that partne...

SkyKick
SkyKick
Blog Post
  • Over my years working with thousands of partners and their projects, I’ve learned that migrations are like snowflakes.  No two are quite alike.  The SkyKick platform is designed with the flexibility to give Microsoft Partners an unparalleled amount of control while still automating 90% of the workload.

SkyKick
SkyKick
Blog Post
  • UPDATE POSTED 10/10/2017 based on new Microsoft information. Changes to the original SkyKick blog, posted on 21 August, are noted below in ITALICS. Microsoft has updated their recent announcement about the protocol previously used by Outlook 2007, 2010, and 2013 to connect with Office 365 (RPC over HTTP aka Outlook Anywhere). The updated announcement indicates that the protocol will N...

SkyKick
SkyKick
Blog Post
  • As a Technical Account Manager, I get the opportunity to talk with our partners of all shapes and sizes and learn about their business practices and how they utilize the SkyKick platform to achieve their business goals. Our Product team collects loads of data and insights from my team’s conversations with partners to drive product updates. It’s exciting for our team to see updates, lik...

SkyKick
SkyKick
Blog Post
  • Forcing customers into any “one size fits all” solution can hurt MSP business. We want to keep our products flexible and allow partners the ability to adjust to their customers’ needs. We are excited about a recent change to our Cloud Backup product and how it works with OneDrive for Business.

SkyKick
SkyKick
Blog Post
  • I’ve learned through numerous conversations with partners, all over the world, that they’re passionate about Outlook Assistant and the time it saves. They love that they don’t have to go on site and that it automates the most tedious aspect of their job… Outlook setup. While there is already so much love, many Partners have asked for even more out of Outlook Assistant. Specifically, mo...

SkyKick
SkyKick
Blog Post
  • I’ve learned through numerous conversations with partners, all over the world, that they’re passionate about Outlook Assistant and the time it saves. They love that they don’t have to go on site and that it automates the most tedious aspect of their job… Outlook setup. While there is already so much love, many Partners have asked for even more out of Outlook Assistant. Specifically, mo...

SkyKick
SkyKick
Blog Post
  • Many IT service providers come to SkyKick after using other processes and tools to perform Office 365 migrations. They come with assumptions, big questions about how SkyKick may or may not align with their business goals, and surgically-specific questions about our technology. We’ve helped hundreds of partners around the world as they approached the switch, onboarded their teams and st...

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