SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

Wikipedia
SugarCRM
SugarCRM
Blog Post
  • Trotz des konstanten Rummels, der über die letzten Jahre um die Customer Experience gemacht wurde, haben viele Branchen ihr noch nicht den Stellenwert eingeräumt, den sie verdient. Laut dem Beratungshaus Walker wird sich das jedoch[...] The post Konsequente Customer Experience belebt das Geschäft appeared first on Get your daily dose of Sugar.

SugarCRM
SugarCRM
Blog Post
  • Despite the constant buzz around customer experience over the past few years, it’s never really been afforded the credence it deserves by many business sectors. However, customer experience consultancy Walker predicts this is about to change,[...] The post Why customer experience is business critical appeared first on Get your daily dose of Sugar.

SugarCRM
SugarCRM
Blog Post
SugarCRM
SugarCRM
Blog Post
  • One of the more popular buzzwords floating around the world of IT these days is “conversational [blank].”  The term takes its cue from the combination of topics like ambient computing, AI, and voice interfaces. The[...] The post Latency and the Case for Conversational B2B Software appeared first on Get your daily dose of Sugar.

SugarCRM
SugarCRM
SlideShare Presentation
  • Join Tim Nicholson, Director of Customer Services at Entrinsik, Inc. as he discusses the new integration between Informer and SugarCRM and how this combination extends the tremendous value of Sugar by linking Sugar with data from multiple sources, giving users the ability to create ad-hoc reports and dashboards based on real-time information from disparate sources of data. Tim will provide exampl...

SugarCRM
SugarCRM
SlideShare Presentation
  • As a salesperson, you often rely on marketing and your own hard work to generate prospects and leads. But what if you could turn the tables and get more leads coming right to you? By leveraging social media and other simple tools, you can shift from hunting for leads and taking what marketing hands you to building an individual demand pipeline. In this session, learn how to build your brand as an...

SugarCRM
SugarCRM
SlideShare Presentation
  • The Sugar platform has seen several enhancements to its mobile capabilities in the past year. And this session will help anyone with a Sugar deployment learn how they can make the most of everything Sugar's mobile capabilities have to offer. In addition to an overview of the latest and greatest Sugar mobile features, we will outline some simple yet effective ways to fully mobilize any Sugar insta...

SugarCRM
SugarCRM
SlideShare Presentation
  • Today, there is so much data available about your prospects and customers that it can seem overwhelming. However, by leveraging the new framework in Sugar 7, users can more easily turn oceans of social and system data into actable insights. In this informative session, SugarCRM principal product manager Chian Robinson will outline how Sugar 7 users can turn both external and internal system data ...

SugarCRM
SugarCRM
SlideShare Presentation
  • Many organizations use sophisticated marketing automation tools. These are great systems, but often do not help the individual sales professional once a lead is handed to sales. However, with Collabspot sales reps can create powerful, personalized marketing communications to their prospects in seconds, helping to close more deals in less time. And, all these activities are seamlessly integrated w...

SugarCRM
SugarCRM
SlideShare Presentation
  • Learn how you can automate business process integration between Sugar and third-party applications using the pre-built library of application and protocol adapters in the Magic xpi Integration Platform. Explore specific business process flows such as opportunity to order conversion between Sugar and third-party ERP systems. Discover the benefits of integration monitoring, synchronization, enterpr...

SugarCRM
SugarCRM
SlideShare Presentation
  • Empowering every employee with the tools to create extraordinary customer relationships is key to a successful CRM implementation. SierraCRM's Process Manager Enterprise workflow will enable your employees to spend more time delivering world-class sales and support and your company to deliver a consistent message to all customers. From simple automated workflow such as sending emails on customer ...

SugarCRM
SugarCRM
SlideShare Presentation
  • Empowered buyers want to be enabled, not sold. This requires B2B marketers to shift focus from selling products to knowing and serving customers. Companies using standalone email are not able to garner insight and behavioral data to help facilitate the customer along the new buyer’s journey, as companies who have adopted marketing automation can. Why should you cross the chasm from email marketin...

SugarCRM
SugarCRM
SlideShare Presentation
  • The power of Sugar can be released by 4 simple add-on products that will make your sales team more productive. These add-ons improve user adoption by making Sugar work the way they do. Map-to-Lead lets your sales team visually map lead, contact, or target to plan their day better. Duplicate Detection Manager helps prevent duplicates from entering your system and keeps your Sugar environment free ...

SugarCRM
SugarCRM
SlideShare Presentation
SugarCRM
SugarCRM
SlideShare Presentation
  • This session is a more in-depth look at the architecture that drives the IBM Social CRM solution and integrates SugarCRM with enterprise Master Data Management, Line of Business applications, legacy data sources, analytics and collaboration solutions to drive seller productivity. Focusing on seller experience and seamlessly integrating over a dozen applications, we were able to deliver a single i...

SugarCRM
SugarCRM
SlideShare Presentation
  • Social media has become essential to today’s business - organizations of all sizes are engaging at higher rates. How do you monitor, manage, and report on these conversations? What can you do with all the data collected? And more importantly, how can you leverage social intelligence to influence and cross-inform multiple levels across the entire enterprise? Social media is no longer simply a mark...

SugarCRM
SugarCRM
SlideShare Presentation
  • Data and technology have radically reshaped the marketing discipline from eyeballs to experiences. This shift has changed everything from how we engage customers across multiple channels, provide unique customer experiences in context, and even measure success. Join us as we examine 3 fundamental marketing shifts that have occurred in the last 24 months, learn how companies are leveraging these t...

SugarCRM
SugarCRM
SlideShare Presentation
  • The convergence of social media and CRM is changing the way businesses approach and manage relationships with customers and prospects. Key to this change is a firm understanding of the benefits a social CRM strategy can provide. This session will explore how sales, customer service teams, and companies in general, can utilize the massive amounts of activity and conversations occurring on social m...

SugarCRM
SugarCRM
SlideShare Presentation
  • You’ve heard the buzz about marketing automation and how it can help maximize your marketing efforts. But do you really grasp its full potential? Get the inside scoop from Jon Miller (@jonmiller), VP Marketing and co-founder at Marketo. In this session, Jon will share an up-close and exciting look into the content marketing, lead generation, and marketing automation strategies that are driving Ma...

SugarCRM
SugarCRM
Blog Post
  • We’re less than 24 hours into the GDPR era and already Facebook and Google have been hit with lawsuits and many major U.S. news sites are down in Europe. Are we having fun yet? Here’s[...] The post Happy GDPR Day! appeared first on Get your daily dose of Sugar.

SugarCRM
SugarCRM
Blog Post
  • (Editor’s note: The following is a guest post from Kaleb Dague, an account executive at partner Faye Business Systems Group. It originally appeared on Faye BSG’s blog).  Once you’ve decided you need a new CRM[...] The post Do I Need to Hire a Full Time Administrator for SugarCRM? appeared first on Get your daily dose of Sugar.

SugarCRM
SugarCRM
Blog Post
  • Welcome to the third post in our success with CRM series. In this post, we’ll examine the tendency to focus on too many advanced features, and why that can limit the effectiveness of your CRM[...] The post Success with CRM: Focus on the Features that Matter appeared first on Get your daily dose of Sugar.

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