Ticketleap is an online ticket sales and event marketing company based in Philadelphia, Pennsylvania, in the United States. Founded in 2003 by Wharton graduate Christopher Stanchak, Ticketleap differentiates itself from large ticket vendors by catering its e-ticketing services to small companies and events, as well as larger events. The company started out as just Chris and his mother Connie as the first employee, but has since expanded across the United States, and now Canada, Australia, France, Germany, Ireland, Italy, Mexico, New Zealand, Spain and the United Kingdom. CEO, Chris Stanchak, was nominated as a finalist for the 2011 Greater Philadelphia Region Ernst & Young Entrepreneur of The Year Award in May, 2011. In July 2012, Ticketleap was recognized as one of the “2012 Hottest Pennsylvania Companies” by Lead411.

Wikipedia
TicketLeap
TicketLeap
Blog Post
  • It’s the day before your event and you are running through the lists of everything that needs to happen to make your event a success. Ticket buyers just show up, right? Nah, they’ve got questions too.Here’s a weird thing: even though Ticketleap is a do-it-yourself platform, we see helping you with customer support as one of our most important duties. Chances are, you’re organizing your event on yo...

TicketLeap
TicketLeap
Blog Post
  • An industry at a crossroads*This story was commissioned by Ticketleap as a part of their mission to rethink ticketing*“The simple fact is that ticket companies and their brand just get in the way. Their price is a false price, and an actual impediment to the [artist] selling the ticket. This is a problem for me for so many reasons. I mean, the ticketing companies don’t perform! So why the **** is ...

TicketLeap
TicketLeap
Blog Post
  • Some of our office finds Slack to be distracting, but we all understand its value. Instead of breaking up with Slack, we wanted to help our coworkers be smart about how they use it.The great thing about Slack is also the worst thing about Slack — you have access to all communication at all times. We want to keep it as easy as possible for people to get ideas and information into Slack. That means ...

TicketLeap
TicketLeap
Blog Post
  • We’re throwing out the old Ticketleap blog and starting anew. It wasn’t a source of customers (the blog is ~9 years old and only 3 posts were attracting more than 20 views per month from search engine traffic, each with a bounce rate above 90%). It also lacked a central purpose; it was hard to answer the basic question: “who should follow this blog?” And perhaps most importantly, we weren’t proud ...

TicketLeap
TicketLeap
Blog Post
  • In May of 2013, this email arrived in my inbox.Chrisse. You had me at worst idea in the world. You had me at worst idea in the world.And 9 months later…. Selfie Ticket was born.[record scratch] Wait, what?A little history.Back in the day, a ticket was a physical object. It was like paper currency: the object itself represented value. Then, the internet came along and people figured out that you co...

TicketLeap
TicketLeap
Blog Post
  • For the most part, events that cost $5 or less don’t sell tickets online. Pricing to move money on the web is not friendly to low dollar amounts. Example: on a $20 ticket, our fee is $2 (reasonable). On a $5 ticket, our fee is $1.25 (not reasonable).We like reasonable. Introducing flat pricing of $0.25 per ticket for events $5 and below, including credit card processing. You post an event for $5. ...

TicketLeap
TicketLeap
Blog Post
  • Relationships are best built face to faceTicketleap makes a product that is used by many more people outside of our city than within it. We sought out to answer: are events a viable marketing strategy for a company like ours? We’ve started to throw 1 event per month and measure the results. First up: The Flower Potluck on Wednesday, April 30th at 6pm. Scorecard above. Story below.We went live with...

TicketLeap
TicketLeap
Blog Post
  • Contrary to popular belief, it’s always snowy in Philadelphia. All 25 of us at Philly-based Ticketleap, after another foot of snow on the ground, are working from home today.A few days ago, Beah signed us up for Slack and a small handful started using it. Slack is a tool that helps teams share information more efficiently. Clearly the world wanted a good tool for this, because it’s been blowing up...

TicketLeap
TicketLeap
Blog Post
  • and why we always haveHere at Ticketleap we have a really strong belief in something. We believe it so damn hard that it basically fuels everything we do. We say it all the time:Experiences are greater than things.For us, it’s a truth. It’s so easy for us to say, but quite frankly, it’s hard to explain. We love events. And events are planned experiences. But why are experiences so great? What is a...

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