Toast, Inc. is a cloud-based restaurant software company based in Boston, MA. The company provides a restaurant management and point of sale (POS) system built on the Android operating system. Toast was founded in Cambridge, Massachusetts in 2012 by Steve Fredette, Aman Narang, and Jonathan Grimm. In 2016, Toast received $30 million in a round of Series B funding from Bessemer Venture Partners and GV, formerly Google Ventures. Toast is used by thousands of restaurants, from small cafes to nationwide enterprises, across the U.S.

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  • A Guide to WOTC in Restaurants and How it Can Save You Thousands
    What if I told you that you might be leaving thousands of free unclaimed dollars for your restaurant on the table? The Work Opportunity Tax Credit, or WOTC program, is a tax credit program with low notoriety and high rewards for restaurant owners. And it’s as simple and straightforward as it sounds. In this article, we'll discuss: What WOTC is. What it means for restaurant owne...
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  • The History of McDonald's: A Pioneer in Food, Tech, and Franchises
    Last week on the Toast Blog, we highlighted some of the relevant trends impacting the fast food industry, so we thought we’d follow that up with a McDonald’s infographic that documents the chain’s rise to world dominance. Not all restaurants can say they the've lasted over 75 years. McDonald's survived the recession, a propaganda documentary, and still is equated with the term "fast f...
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  • Why Some Restaurants are Offering All-Day Dining (& Why You Should Too)
    Brunch is an experience. And it’s an experience that is so fixed in our culture that there are even books about its history. According to Brunch: A History by Farha Ternikar, the idea of Brunch came to the United States in New Orleans in the 1890s. The popularity of brunch, which is a meal typically eaten in the late morning that consists of breakfast and lunch options, shows tha...
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  • Google Analytics for Restaurants: 5 Tips to Get You Started
    If your restaurant has a web page, web site, or online ordering portal, you need to have Google Analytics on your website. Google Analytics is a free web analytics tracking tool and offers several out-of-the-box reports that are useful for restaurant owners. It can help you understand: Who is ordering from your website. Which device they are ordering from. What time they're li...
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  • 5 Restaurant Management Tips We Learned From Deena Marlette
    For our newest episode of The Garnish Podcast, we sat down with career restaurateur Deena Marlette, General Manager of Branch Line. Located right outside of Boston, Branch Line is a neighborhood rotisserie that has been pleasing crowds for over a year. Helmed by legendary restaurateurs Garrett Harker and Andrew Holden, it has even been featured on Phantom Gourmet. We found out that De...
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  • What Restaurateurs Can Learn From Nashville Chefs
    According to Nashville’s tourism bureau, more than 100 restaurants and bars will open in 2017. That’s an average of two a week! The number of restaurants in the area has grown by nearly a third over the last decade, and by 2026, hospitality jobs are expected to increase by 10.6%. Kitchen management is one of the most stressful yet crucial tasks in a restaurant. After all, this is wher...
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  • Can Casual Dining Chains Be Brought Back From the Dead?
    That "neighborhood bar & grill" chain might not be in your neighborhood much longer.  As food prices rise, these dining chains are struggling. To stay alive, many have been forced have to raise prices - and high prices go against many of these restaurant's branding as fun, inexpensive trips out to eat. Additionally, restaurant spending habits are shifting. Diners are now choosing to ...
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  • 3 Hard Truths Restaurant Managers Need to Hear Today
    Restaurant managers don't have it easy. If you are like 87% of restaurant managers out there, you might feel you were a little unprepared for the role you currently are in. Watching other managers, you might have had a sense that it was easy. Maybe you thought you could do a better job than that one manager who everyone hated, but then you were thrown into management and you soon real...
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  • Server Side Work Checklist: Why You Need One & How to Use It
    With 90% of all U.S. restaurants having less than 50 total employees and 70% of these restaurants being standalone entities, it’s no wonder that running a restaurant is a little like running a family home. And just like at home, no one loves chores, but they have to be done, and things go much more smoothly when everyone chips in. Enter the concept of server side work.
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  • The Magic of Credit Card-Linked Restaurant Loyalty Programs
    How many times has this happened to you? You’re at your local coffee shop, bakery, or cafe, and the cashier pulls out a frequent buyer card. She uses a hole punch to mark your purchase and hands it over. “Nine more purchases and then you get a free one!” You smile, tuck the card into the back of your wallet, and completely forget about it at your next visit. Sound familiar? It’s a co...
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  • What is a Line Cook (And What Makes a Great One)
    If servers are the heart, and the concept is the soul, then line cooks are the muscle in a restaurant. They are the ones that do the heavy lifting and make things happen. Line cooks get their name loosely from the original brigade systems created in France some time ago. The cooking equipment was set up in a line, as it is now and the cooks assigned to each station were the line cooks...
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  • Why Employees Love Open Book Management in Restaurants
    In recent years, the practice of "open book management" has been adopted by restaurants all over the place.  For restaurants, open book management... is intended to foster a culture of ownership throughout an entire organization, from business owner to part-time employee. hinges upon a business education component that enables everyone to understand the company’s financials and ...
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  • Calculate Your Restaurant Turnover Rate [Free Calculator & Guide]
    What is your restaurant turnover rate? Is your restaurant a Turnover All-Star, or are you in the Red Alert phase? Read on to find out: What your restaurant's turnover rate really is. How you compare to the average restaurant. What you can do to lower your turnover rate. When you finish reading, make sure you download our brand new Restaurant Hiring Kit to lower your turnove...
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  • Should Bartenders Drink on the Job? 4 Reasons Why the Answer's No
    The decision to allow staff to drink during a shift (or immediately after) is a question that the management team of every alcohol-serving restaurant will have to address at some point. In the states where it is legal, some restaurants and bars choose to allow bartender drinking, or even encourage it. Others avoid it like the plague. As someone who managed restaurants, high-volume ...
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  • Restaurant Scheduling Advice: Making the Most of Your Staff
    According to Toast's 2017 Restaurant Industry Report, all things staff-related are the biggest challenge to modern restaurateurs. One of the biggest pain points of employee management? Scheduling.  On the one hand, you have half your employees coming to you every day with special time-off requests that you don't have the time to accommodate. On the other hand, to not accommodate the...
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  • A Guide to Menu Costing: The Real Food Cost Killers
    How did you go about pricing your restaurant menu? Did you pick pricing out of thin air as to what you think is appropriate? Did you call your friend who runs a restaurant and ask them? Did you look at another restaurant's menu and think to yourself, "That looks fair?" If you did, it’s okay. The menu costing police aren't coming for you. But they should be.
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  • Restaurant Table Designs: Which is Best for Your Restaurant?
    More often than not, people tend to think that a restaurant’s vibe is determined by its atmosphere and food. Lesser discussed, however, is how restaurant table designs change diners' perceptions. From the aesthetic design to the functional use of the table itself, the table adds a lot to the restaurant experience.  Deciding which table design setup to use is crucial when building out...
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  • POS Systems for Bars and Nightclubs: 10 Must-Have Features
    In the nightlife industry, true success is not just measured by high sales and large crowds. The ultimate goal is achieving status as one of the hottest venues in your city, and this is done by consistently providing exceptional service. Your nightclub or bar POS system must integrate seamlessly into that experience. In most major cities, customers already have so many nightlife venu...
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  • 4 Easy Ways to Find Great Candidates For Your Restaurant Jobs
    Hiring for restaurant jobs is not an easy process. The days of simply hanging a Help Wanted sign in the window are long gone - but that doesn’t mean there aren’t effective strategies for attracting talent. By leveraging your and your staffs’ personal networks, using social media, and posting on job sites, you can find the best candidates for your restaurant jobs.  Before we jump into...
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  • Online Restaurant Marketing Ideas: From Beginner to Expert
    In today’s digital age, your restaurant's web presence can be your most powerful weapon or your greatest downfall. In fact, 1 in 5 restaurant operators name attracting and retain customers as their biggest challenge, according to the 2017 Restaurant Success Report. Without the right marketing strategy, attracting and retaining customers is even harder.   Since developing an online mar...

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