Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes POS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.

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  • Benchmarking is an important exercise, particularly in retail. It’s nice to know where you stand compared to merchants in your industry or region in order to get a better idea of how your business is doing. When we recently conducted our benchmarking study, we found that SMB retailers earn an average monthly revenue of s $22,340.88 (USD). When we compared different industries, we found that furnit...

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  • This is a post by Alexandra Sheehan. These days, it seems like every retailer is running some sort of sales promotion. 25% off, $5 off a purchase of $50 or more, buy-one-get-one-free — these approaches are becoming so commonplace that it’s easy to get lost in the mix. Some outside-the-box creative thinking can help you come up with unique ideas that will differentiate your sales promos from the re...

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  • While being a retailer can be very rewarding, running a store is no piece of cake. There are days when you’ll need extra helpings of motivation and inspiration to remind you why you’re in this business in the first place. At Vend, we are all about delighting retailers and helping you be more awesome, so we’ve compiled a collection of inspiring quotes from some of the world’s most successful retail...

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  • ­The key to winning in today’s retail environment is to serve your customers in the best way possible. This means giving them the products they need at a good price, and then fulfilling their orders in the speediest and most cost-effective way possible. It’s a tall order, and the fact of the matter is, you can’t do it alone. To truly wow today’s modern shoppers, you need to collaborate, and levera...

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  • Students in the US won’t be flocking back to campuses until September, but for retailers, it’s high time to ramp up back to school (BTS) and back to college (BTC) marketing campaigns. To help you capitalize on back to school (aka the second biggest shopping event of the year), we’ve compiled pointers and real-life examples of BTS and BTC marketing best practices you can use as inspiration. Let’s d...

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  • This is a guest post by Joanna Rutter. Retail is just as much about planning 18 months ahead as it is about reacting quickly when unexpected changes pop up. Many expected disruptions can happen within your store’s ecosystem — staff calling out last-minute, shipments coming in late or your internet going down — the issues you’re fully equipped to handle. But what about the ecosystem outside of your...

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  • This is a post by Akshay Sachdeva. Theft in your retail store can be extremely damaging to your bottom line. Think about it: if you have a 10% margin on each sale you make, you would need to sell an additional $1000 worth of products to compensate for a loss from a $100 theft. That’s a big deal! According to a national retail survey held in 2009 in the US, the average shoplifter walks out with $43...

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  • This is a post by Cara Wood. “Location, location location.” That’s probably the most overused phrase in real estate — but for good reason. Location is a make or break factor, particularly in retail. The location of your store can significantly impact your visibility and foot traffic, so you want to take your time finding and securing the best one. Now, if you’re already eying a great location, the...

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  • This is a post by Alexandra Sheehan What is the future of retail? It’s the question that every innovative retailer should be asking themselves. The rise of technology and big data have created a quickly changing environment with more and more competition. Thinking about what’s to come tomorrow and how you can prepare your business today is one major key to staying ahead of the competition. That’s ...

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  • This is a post by Cara Wood. Have you ever looked at a price tag and wondered why on earth there are so many numbers and letters on it? What are they all for? One of those numbers sets is usually the SKU number (stock keeping unit). SKU numbers are unique to each store and allow the store to keep track of each item in inventory. SKU numbers can be anything you want to be but are most often about 8...

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  • Father’s Day is just a few short weeks away, and while this holiday isn’t as huge as the day dedicated to moms, consumers still increase their spending quite a bit. In 2017, shoppers spent $14.3 billion shopping for Father’s Day according to Statista, and we can expect a similar trend this year. So, how can you get into the Father’s Day action? Try the following 6 tips. 1. Start with the right dis...

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  • This is a post by Michael Decker So you want to create a pop-up. You want to create buzz around your brand and find a new, innovative way to give consumers an In-store Shopper Moment®. The first step? Determine which pop-up format works best for your brand. In our Pop-Up or Perish webinar our expert team at MR Pop-Up highlighted the five types of pop-up: mobile, four-wall, site-specific, event bas...

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  • This is a post by Alexandra Sheehan One of the major differences between brick-and-mortar and ecommerce retail is the ability (or inability) to create a physical customer-product interaction. In-store retail displays allow you to draw attention to specific merchandise, round out the immersive in-store experience, and flex your creative muscles. In-store retail displays play a crucial role in drivi...

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  • All of the 1.0 endpoints have been deprecated for quite some time and today we're officially beginning the process of sunsetting them. We're starting with a few endpoints which are seeing a negligible amount of traffic to minimize the risk of causing problems for API consumers. What will happen today is that those endpoints will start randomly, at an increasing rate, return `410 Gone` responses. ...

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  • Having a fresh and appealing product selection is one of the pillars of retail success. You can’t attract customers with dated or uninspired merchandise, so it’s important to constantly stay abreast of the latest product trends and be on the lookout for merchandise or suppliers that can help you keep up. But how exactly should you source your products? Well, that’s what we’ll tackle in this post. ...

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  • When was the last time you gave your retail checkout counter some love? (And no, we’re not just referring to cleaning up your countertop or moving some stuff around.) Your checkout area is a critical part of your retail store — and it’s not just because it’s the space where you ring up customers. With the right approach, your cash wrap can also drive sales, increase exposure, and give shoppers a l...

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  • So, you want to learn more about inventory management. Maybe you’re a retailer who wants to have a better handle on your stock. Or perhaps you’re thinking of getting into retail and want to learn how to find, track, and manage your merchandise. If so, you’ve come to the right place. Think of this post as your go-to page for all things stock control. You’ll find tons of info and tips for inventory ...

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  • Have you ever considered selling private label products? If so, keep reading. For this post, we caught up with Sarah Ferrence, the founder of Mod. Merchant, a firm that helps retailers and wholesalers adapt and grow their businesses in the new era of retail. Sarah helps her clients drive sales and profitability through strategic planning, merchandising, buying, and private label consulting service...

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  • The General Data Protection Regulation, or GDPR, comes into effect soon on May 25th, 2018. This is a comprehensive data privacy law that will affect companies based in the EU, or companies with customers in the EU. Essentially, the GDPR gives people more rights and transparency over their personal data and how it’s used. Here at Vend, we’re a firm supporter of the strong data privacy and security ...

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  • Chances are, if you’re reading this post, you’re shopping around for a new point of sale system. Perhaps you’re still using a pen and paper or Excel to run your business, and you’re looking to upgrade. Or, maybe you’re dissatisfied with your existing POS and are looking for something that has better prices, features, customer support, or all of the above. Whatever the case, this post can help. Bel...

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