Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and on-the-go. Vend’s solution includes POS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other world-leading business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple’s global Mobility Partner Program.

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  • As a brick-and-mortar retailer, it’s easy to dismiss customer experience personalisation as a strategy reserved for e-commerce businesses. But if you want to succeed as an offline retailer, you need to start implementing personalisation within your customer experience right now. Fifty-two percent of consumers are likely to switch brands if a company doesn’t make an effort to personalise communicat...

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  • Have you marked your calendar for Small Business Saturday yet? If not, don’t fret — you still have time. Taking place on November 25, Small Biz Saturday is an initiative by American Express that rallies people to “shop small” on the Saturday following Black Friday. It’s a massive day for small businesses, with merchants reporting revenue increases by up to 166%. And last year, an estimated 112 mil...

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  • Millennials. They’ve been called everything from entitled and lazy to fearless and empowered. But whatever you think about this generation, one thing is clear: Millennials (aka Gen Y) continue to have a significant impact on the economy and society in general. According to Nielsen, Millennials spend more than $65 billion per year and influence “upward of $1 trillion in total consumer spending.” Th...

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  • Black Friday and Cyber Monday, which will take place on November 24 and November 27 respectively, are famous for huge deals and steep discounts. That’s why participating in these days can seem like a big retailer’s game. But what about SMBs? Can small and medium retailers reap the rewards (and profits) from these two shopping events? The short answer is yes. If you play your cards rights, you too ...

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  • Jason McIntyre always loved Christmas. So when an opportunity to own a Christmas store came along in 2010, he immediately jumped on it. Jason left his job as a software architect to own and run Christmas Elves, a retail business that sells Christmas trees, lights, decorations, costumes, and more. Christmas Elves started from humble beginnings, but it’s grown to become one of the biggest Christmas ...

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  • How can I make sure my business succeeds in the coming years? If you’re a retailer in today’s market (and you intend to be around in the future) chances are, some variation of the question above has crossed your mind. The retail landscape has gone through tremendous change in the past few years, and keeping up with the industry — and your customers — can be challenging. Whether you’re feeling the ...

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  • How can I make sure my business succeeds in the coming years? If you’re a retailer in today’s market (and you intend to be around in the future) chances are, some variation of the question above has crossed your mind. The retail landscape has gone through tremendous change in the past few years, and keeping up with the industry — and your customers — can be challenging. Whether you’re feeling the ...

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  • Gift cards are always popular and great for your bottom line. 65% of shoppers spend almost 40% above the value of their card, and 20% of gift cards are never redeemed. Gift cards are really easy to switch on in Vend, so you can start selling them straight away. Learn more about gift cards on the Vend Help Center: https://support.vendhq.com/hc/en-us/articles/204695374-Vend-Gift-Cards

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  • Your profit margin is a metric that should always be on your radar, and for good reason: it answers critical questions about your business, like whether or not you’re making money or if you’re pricing your products correctly. It’s important to note, though, that your profit margin isn’t just something you should measure; it’s a metric that you should continuously improve. As author Doug Hall said,...

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  • Retailers in various industries—be it fashion, homeware, or food—are reaping the benefits of Instagram. With over 300 million monthly active users, 70 million photos per day, and 2.5 billion likes daily, it’s evident that people aren’t just using Instagram, they’re also coming back and engaging with the content on a regular basis. This makes it a great tool for retailers who want to connect with t...

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  • Operating for 120 years, Bells Shoes has managed to retain tradition and quality, while embracing modern retailing and technology. Here's how they've done it. The post Vender of the Week: Bells Shoes appeared first on Vend Retail Blog.

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  • Operating for 120 years, Bells Shoes has managed to retain tradition and quality, while embracing modern retailing and technology. Here's how they've done it. The post Vender of the Week: Bells Shoes appeared first on Vend Retail Blog.

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  • Nothing makes retailers cringe more than slow-moving (or worse — “dead”) stock. Slow movers don’t just take up space, they tie up your capital and leave you with less funds to invest in your business. There are plenty of ways to sell slow-moving or surplus inventory, and one of the most popular methods is to re-merchandise your stock. To help you do that, we caught up with Christine Guillot, a ret...

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  • Retailers in various industries—be it fashion, homeware, or food—are reaping the benefits of Instagram. With over 300 million monthly active users, 70 million photos per day, and 2.5 billion likes daily, it’s evident that people aren’t just using Instagram, they’re also coming back and engaging with the content on a regular basis. This makes it a great tool for retailers who want to connect with t...

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  • We’ve said it before, and we’ll say it again: One of the keys to achieving #RetailSuccess is to be more data-centric. Relying on retail analytics and hard data rather than guesswork enables you to make smarter decisions toward higher profits, better customer satisfaction, and having a more awesome store overall. The good news is that it looks as though many players in the retail industry have alre...

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  • Gift cards. No matter what type of store you have or how big your business is, you’ll likely benefit from carrying them in your shops. As retail expert Kevin Graff said, “Gift cards are God’s gift to retail.” Why? For one thing, customers who use gift cards tend to spend more. According to a survey by First Data, “respondents who receive either a plastic or a virtual gift card said that they spent...

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  • For our latest Vender of the Week, we’re putting the spotlight on Gossamer & Grace Bra Fit Studio (formerly Kelly’s Elite Boutique) in Cortland, OH. Founded by Kelly Franko, this amazing shop sells bras for women of all ages, sizes and body types. It’s important to note, though, that Gossamer & Grace Bra Fit Studio is more than just a bra store. This boutique has professional Fit Stylists that han...

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