Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Their products are designed to assist clients in data analysis, specifically large data sets.

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Verint
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  • BMO Bank of Montreal, a highly diversified financial services provider offering a broad range of personal, commercial, and investment products and services to more than 12 million customers across North America, leverages Verint Speech Analytics to get to and understand the DNA of customer calls, using the near real-time insights to discover and understand top call drivers per line of business, to...

Verint
Verint
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  • Carenet Healthcare Services, a leading provider of care management, nurse triage, and engagement solutions, uses Verint to deliver an omnichannel customer experience and put vital information at its agent's fingertips to more effectively serve more than 25 million people worldwide and help consumers make better healthcare decisions.

Verint
Verint
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  • Humana Inc. is committed to helping its millions of medical and specialty members achieve their best health. Learn how the company has embedded Verint technology, including Call Recording, Quality Management, Workforce Management, Advanced Scorecards, and Speech Analytics, across its front- and back-office operations to support a complete center of excellence model and more effectively drive perfo...

Verint
Verint
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  • The largest mutual life insurance company in the United States, New York Life uses Verint Speech Analytics at the core of its consumer health index to provide better business insights and create a positive customer service experience. Further, using speech analytics to automate its quality solution and perform targeted call studies, the organization saw 40% savings across its quality assurance tea...

Verint
Verint
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  • Bell, Canada's largest communications company, uses Digital Feedback Management from OpinionLab, A Verint Company, to help measure, understand, and improve the online customer experience, in turn elevating customer satisfaction and increasing revenue by taking action to address customer issues, enhance processes, and optimize how customers interact with its website.

Verint
Verint
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  • A winner of a 2017 Engage Global Customer Award in the "Enriching Interactions" category, MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services, uses Verint Workforce Optimization to help drive productivity up, keep operating costs down, and deliver a seamless, personalized, positive experience to customer...

Verint
Verint
YouTube Video
  • Humana Inc. is committed to helping its millions of medical and specialty members achieve their best health. Learn how the company has embedded Verint technology, including Call Recording, Quality Management, Workforce Management, Advanced Scorecards, and Speech Analytics, across its front- and back-office operations to support a complete center of excellence model and more effectively drive perfo...

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