Vivint, Inc. (formerly known as APX Alarm Security Solutions Inc.) is a private smart home services provider in the United States and Canada. In 2012, The Blackstone Group acquired Vivint for more than $2 billion. As of August 2016, Vivint had more than one million customers in the U.S. and Canada. Vivint is listed on the Forbes list of "America’s Best Employers” and was also named one of Forbes’ “Most Promising Companies” in 2013.

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Vivint
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  • Donate here: http://vvnt.co/2hYaPW8 Darkness brings fear, but light brings hope. Join the Utahns who are sending solar generators to light up Puerto Rico! Generous donors have already contributed 150,000 pounds of supplies – now we’re raising money for solar-powered generators to charge lanterns, phones, laptops, refrigerators, etc. for the long months ahead until the power gets restored. All mon...

Vivint
Vivint
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Vivint
Vivint
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  • What is a smart home? In part 5 of our What is a Smart Home video series, we explore how a smart home can help you with energy management. Heating and cooling account for some of the highest energy costs in the typical American home. A smart home helps lower those costs without extra effort on your part. A smart home learns your occupancy patterns and can automatically adjust thermostat settings ...

Vivint
Vivint
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  • What is a smart home? In part 4 of our What is a Smart Home video series, see how voice control makes the whole smart home experience seamless. Devices like the Amazon Echo or Google Home seamlessly integrate with a smart home, letting you control your smart home with the sound of your voice. For instance, you can adjust the temperature, lock doors, and arm your security system with voice control...

Vivint
Vivint
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  • What is a smart home? In part 2 of our What is a Smart Home video series, we look at how doorbell cameras and smart locks play an important role in your home security, helping you stay in control of your smart home experience. See how our doorbell camera can do: https://www.vivint.com/products/doorbell-camera Explore more about smart locks: https://www.vivint.com/products/smart-locks

Vivint
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  • What is a smart home? It's more than individual smart devices. A smart home is your whole house — heating, cooling, locks, lighting — all connected into one digital experience. You can interact with a smart home in different places and in different ways. In part 1 of this What is a Smart Home video series, see how the control panel connects you with your smart home and puts you in control of your...

Vivint
Vivint
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  • What is a smart home? In part 3 of our What is a Smart Home video series, we explore how cameras help make your life easier by connecting you with the people and things that matter in your house. Indoor cameras, like Ping, are a great resource to help parents see what's going on day or night in HD. Two-way functionality lets you hear and see what's happening, and kids can respond. Discover how t...

Vivint
Vivint
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  • How to Recalibrate Your Smart Lock If your smart lock seems to be catching or not locking all of the way, you can recalibrate the lock by following these steps. Go to the door with your smart lock and open it so that you can access both sides of the lock Slide the cover up and off of the lock to expose the battery pack Grip the battery from the top and slide it out of the lock Press the lock butt...

Vivint
Vivint
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  • Changing weather and temperatures can warp doors and cause your smart lock to get out of alignment. If your smart lock is out of alignment, it may not be able to lock properly. If you have an adjustable strike plate, you can adjust the alignment when the weather changes to resolve the problem. To make adjustments to the adjustable strike plate, you will need a phillips head screwdriver. Go to you...

Vivint
Vivint
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  • How to Install an Adjustable Strike Plate Changing weather and temperatures can warp doors and cause your smart lock to get out of alignment. If your smart lock is out of alignment, it may not be able to lock properly. You can install an adjustable strike plate for your smart lock so that you can adjust the alignment when the weather changes. To install the adjustable strike plate, you will need t...

Vivint
Vivint
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  • You will need four AA batteries to change the batteries in your door lock. Before you change the batteries, be sure that your system is disarmed and that the door is unlocked. From the inside part of your door, slide the cover up and off of your door lock. Grip the battery pack from the top and pull it up and out. Remove the old batteries and replace with four AA alkaline batteries Replace the b...

Vivint
Vivint
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  • Your panel will alert you when the batteries in your thermostat need to be changed. To change the batteries, follow these steps: Pull the faceplate off of the thermostat to access the batteries by using the grooves on the bottom. Leverage the face plate off without removing the whole device from the bracket. Remove the old batteries from the thermostat. You may need to use a butter knife to lever...

Vivint
Vivint
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  • You will need one CR2 battery and a coin such as a penny to change the battery in your door sensor. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and use the coin to twist the sensor out of the door. Remove the old battery and replace it with the new CR2 battery. Slide ...

Vivint
Vivint
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  • You will need one CR2032 battery and a coin such as a penny to change the battery in your sensor. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and use the coin to twist the sensor open. Remove the old battery and replace it with the new CR2032 battery. Replace the senso...

Vivint
Vivint
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  • You will need one CR2 battery and a small flat head screwdriver to change the battery in your door sensor. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and use the screwdriver to pop the sensor cap out of the door. Slide the circuit board of the sensor out and then remo...

Vivint
Vivint
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  • You will need two CR2032 batteries to change the batteries in your sensor. Before changing the batteries, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and press the tab on the side to open the sensor. Remove the old batteries and replace it with the new CR2032 batteries. Replace the sensor cover a...

Vivint
Vivint
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  • You will need two CR123A batteries to change the battery in your glass break detector. Before changing the batteries, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the detector. Go to your glass break detector and twist the top to remove it from the base. Remove the old batteries and replace it with the new CR123A batteries. Twist t...

Vivint
Vivint
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  • You will need one CR2032 battery and a coin such as a penny to change the battery in your key fob. Remove the top cover of the key fob by inserting a dime or penny into the slot located on the bottom of the pendant. Twist the coin to pop the cover off. Remove the old battery and replace it with the new CR2032 battery, positive side facing up. Replace the cover and make sure that it snaps shut w...

Vivint
Vivint
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  • You will need one CR2025 battery and a small screwdriver to change the battery in your panic pendant. Use a small Phillips head screwdriver to remove the screw located on the back of the key fob toward the bottom. Pry the key fob cover apart with the screwdriver. Slide the battery out of the battery clip and replace with a new CR2025 battery, positive side up. Snap the key fob together and replac...

Vivint
Vivint
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  • You will need one CR2032 battery and a small flathead screwdriver to change the battery in your panic pendant. Remove the top cover of the pendant by inserting a flathead screwdriver into the slot located on the bottom right hand corner of the pendant. Twist the screwdriver to pop the cover off. Remove the old battery and replace with one CR2032 battery, positive side facing up. Replace the cover...

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