Vivonet
Vivonet
Blog Post
  • On June 30, 2018, a new PCI compliance standard will go into effect requiring a mandatory update to TLS 1.2. This new security standard will have significant impact on electronic payment processing across many industries, including in hospitality and foodservices.  Making preparations for this change in compliance policy is critical. Here’s an overview to help you understand the reasons for ...

Vivonet
Vivonet
Blog Post
  • Mobile technology is poised to fundamentally transform the hotel industry. This is not just a technological shift, but a cultural one. Smartphones have changed the way consumers think about the world, allowing them to experience more freedom and mobility than ever before. Hotel guests today don’t want to be limited by physical location or the availability of service staff. They expect ready a...

Vivonet
Vivonet
Blog Post
  • If your job involves assessing and buying technology solutions, you’ve probably experienced the allure of “The Shiny New Thing”. A new technology will come along that just seems so compelling, it’s easy to believe it would solve all your problems, if only given the chance. Of course, that always turns out to be a mirage. But by then you’ve already invested a lot of time and money chasing the h...

Vivonet
Vivonet
Blog Post
  • We look forward to MURTEC (Multi-Restaurant Technology Conference) every year. There, we meet our peers, our partners, our customers, and new faces too.  One of the key purposes that drives us when we're at a show like this is to get a sense of where industry leaders' heads are at in this era of rapid technological change. We also know that not everyone facing that challenge can find the time ...

Vivonet
Vivonet
Blog Post
  • Giving attendees at MURTEC a live demonstration of our cloud-based solutions was a highlight of our time at the event this year. One solution of ours that gained a lot of interest was our Dual Mode Kiosk. Dual mode functionality allows a terminal to be used as a cashier-operated POS that can easily convert to a kiosk terminal. This empowers guests to place their own orders when there are fewer...

Vivonet
Vivonet
Blog Post
  • MURTEC is a big show for us at Vivonet, meeting face to face with people from ambitious and growing multi-unit restaurant brands during an era when the industry is increasingly technology and data-driven.  This year’s show is in Las Vegas at the Paris Hotel, April 11-13. We’re sending a team to meet with attendees and to show them the technology solutions that are making a difference to our cu...

Vivonet
Vivonet
Blog Post
  • Hospitality and foodservices operations succeed best when they focus on the guest experience. Technology plays a vital role. The guest isn't thinking about how a process or technology solution works, though. They just want to make fast and easy transactions as a given wherever they are without incident. The process should be invisible.To create that experience, the mechanics of a technology pl...

Vivonet
Vivonet
Blog Post
  • In many hospitals and other healthcare contexts, retail foodservice is becoming an increasingly important source of revenue. A study by FoodService Director Magazine found that retail accounts for 60% of hospital foodservice revenues, and this number is expected to grow further over the next few years. In many cases, the revenue generated by retail foodservice is used to offset costs of other ...

Vivonet
Vivonet
Blog Post
  • The foodservice management space is competitive and demands that organizations adapt quickly. Leadership teams in foodservices technology are rising to the occasion by investing in the right tools to empower staff and to better serve guests. Replacing legacy systems in favor of cloud-based applications like POS, enterprise management, and self-serve kiosk technology in business & institution, ...

Vivonet
Vivonet
Blog Post
  • A loyalty and engagement program that is integrated seamlessly with your existing food and beverage technology platform is a unique and powerful lens into guests' preferences for hotel brands. Done right, it yields a treasure trove of data that will let you forge strong relationships with your guests. Done halfway, and your guest engagement program is just not very engaging. If you want to bui...

Vivonet
Vivonet
Blog Post
  • We know that technology and culture are intertwined. For instance, there is a projected 37% expansion in mobile-based commerce expected in 2018 based on growing consumer preferences to manage transactions using their personal devices. The rise of digital culture around mobile technology is shaping how widely organizations invest in the technology. In turn, the technology is shaping consumer ex...

Vivonet
Vivonet
Blog Post
  • Technology has always had an influence on how people do their jobs, changing the whole nature of industries and of work itself. Cloud technology has been the game-changer in the 21st century on these fronts.  But the big question is how does cloud technology, specifically in the hospitality and foodservices industries, make people's jobs easier? After all, the reason any technology is used is ...

Vivonet
Vivonet
Blog Post
  • It’s an exciting time to be in the hospitality and foodservice industries. Things are changing fast thanks to emerging technology, changing consumer expectations, and the increasing importance of data collection and analysis.  What conclusions can we draw at the end of 2017 after exploring hospitality technology trends for the past year? Here are 7 insights that serve as a year in review of so...

Vivonet
Vivonet
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Vivonet
Vivonet
Blog Post
  • Every year, the good people at Hospitality Financial and Technology Professionals (HFTP) publish a yearbook comprised of insights from the experts in the field, touching on some hotels industry technology trends of the past year. From there, those trends point to the future in the coming year ahead.    Reflected in this year's edition, 2017 was a year that had everyone in the industr...

Vivonet
Vivonet
Blog Post
  • It's an exciting time to be a part of the hospitality industry.  Innovations in how to serve guests better, in how to bridge gaps between front and back-of-house operations, and in how to connect with external applications to broaden products and services are all movements from which every brand can benefit. This is to say nothing of data, which can be gathered for greater business in...

Vivonet
Vivonet
Blog Post
  • For any hospitality company by now, it’s understood that business decisions have to be led by real data. The more pertinent question in place is around how fast and easily leaders can access it, and then act on it. With this in mind, real-time reporting is just a given. No matter where the data comes from as it's integrated into a company’s technology platform, it should be available ...

Vivonet
Vivonet
Blog Post
  • Right now, the cost of labor is a high-profile issue in the hospitality industry, particularly in light of the movement to raise the minimum wage. That aside, managing labor costs efficiently with profitability in mind has always been important. It’s one of the highest expenditures for restaurant and hotel organizations, typically representing between 20-25% of overall costs - and that...

Vivonet
Vivonet
Blog Post
  • It's a data-rich world in the restaurant industry these days. The profusion of available data is exponential in scope even when compared to what it was even a few years ago. This is thanks to IoT, social media, and an increasingly savvy consumer base who interact with the world primarily through their phones. But, so what? Data collection is just a means to an end. If a restaurant ca...

Vivonet
Vivonet
Blog Post
  • The cloud is continuing its trajectory to being the dominant technology model for 21st century business, certainly including the hospitality industry. By the beginning of this decade, more and more industry leaders began to see what the cloud has to offer, particularly to enterprise-level restaurants, hotels, and foodservice organizations. Yet even today there are holdouts, organizati...

Vivonet
Vivonet
Blog Post
  • The landscape of the hospitality industry doesn’t remain constant. It’s very much driven by shifting technology trends and evolving expectations of guests. But if there is a constant factor in place it's this; the need for greater visibility and clarity of business data to help business leaders navigate the changing tides of a fast-paced industry. As a SaaS company specifically servin...

Vivonet
Vivonet
Blog Post
  • Like any technology system or platform, the quality of a hospitality brand’s point-of-sale system determines how well an organization can adapt to changing times, like changes in customer behavior, or new integration opportunities. A point-of-sale is the primary hub for sales, inventory, and other operational factors. In the cloud, POS becomes a more efficient channel to inform actiona...

Vivonet
Vivonet
Blog Post
  • Vancouver, BC – September 12, 2017: Vivonet Acquisition, Ltd (Vivonet), a leader in cloud-based point-of-sale, kiosk and reporting solutions for the hospitality industry, has appointed Steve Leow to the role of Vice President, Engineering. In this role, Mr. Leow will lead the Vivonet development teams to deliver industry-leading hospitality technology solutions.

Vivonet
Vivonet
Blog Post
  • Across the board, the hospitality industry is feeling the gravitational pull of cloud-based technology and all of the benefits it represents in a changing business landscape. To stay competitive, leading brands in the restaurant, hotel, and food services spaces must take a serious look at emerging technology in the cloud, and consider deepening investment in it. Because times have chan...

Vivonet
Vivonet
Blog Post
  • From Sunday, September 17 to Tuesday, September 19th, hospitality industry leaders will gather at the Anaheim Marriott for FSTEC 2017. The show will focus on technology in the multi-unit restaurant space, examining key trends and educating attendees on the future of the industry. Members of the Vivonet team will be there to meet with attendees, hosting them at booth #719. Come on by i...

Vivonet
Vivonet
Blog Post
  • There is a reason why there is so much discussion about brands engaging with millennials across nearly every industry right now. In the hospitality industry specifically, millennial consumer expectations of a guest experience are what’s driving leading brands to take on new technology, to implement new processes to manage it, and to foster new ways to engage and to serve guests better ...

Vivonet
Vivonet
Blog Post
  • Vancouver, BC – August 15, 2017: Vivonet Acquisition, Ltd (Vivonet), a leader in cloud-based point-of-sale and reporting solutions for the hospitality industry, has appointed Michael Tedesco to the newly-created role of Vice President, Support and Services. In this role, Mr. Tedesco will be responsible for the overall strategy and direction of Vivonet’s customer satisfaction initiative...

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