Welltok, Inc.
Welltok, Inc.
Blog Post
  • AI-powered chatbots that use natural language processing are on the rise across all industries. A practical application is providing dynamic customer support that allows users to ask questions and receive highly relevant responses. In health care, for example, one customer may ask “What’s my copay for an annual check-up?” and another may ask “How much does seeing the doctor cost?” 

Welltok, Inc.
Welltok, Inc.
Blog Post
  • Data, data, everywhere…the practical dilemma is that even as the increasing threat of data security challenges is hitting the front page, healthcare industry leaders and pundits are in nearly universal agreement that far more – not less – consumer interaction and engagement with meaningful healthcare data is necessary to drive significant improvements in healthcare value. 

Welltok, Inc.
Welltok, Inc.
Blog Post
Welltok, Inc.
Welltok, Inc.
Blog Post
Welltok, Inc.
Welltok, Inc.
Blog Post
  • It’s no secret that as baby boomers age into Medicare, the stakes to acquire, retain and engage members escalates. The opportunity is big and I’m proud to say that Welltok is already delivering on the challenge. We are seeing increases in engagement of up to 40% through the use of an advanced process that combines robust predictive analytics and best practice multi-channel communications. 

Welltok, Inc.
Welltok, Inc.
Blog Post
  • When it comes to consumers and their health, a very small percentage of their lives are defined by clinical or claims data. In fact, to change consumer health behaviors for the better, their lifestyle choices play a key role – and that data is far more effective and impactful in getting consumers motivated.   

Welltok, Inc.
Welltok, Inc.
Blog Post
  • Could the Super Bowl team you cheer for be a predictor of your health risks? In short, yes! Consumer data points like sports team, TV viewership and eating habits are key indicators of a consumer’s health risks and receptivity to health activities and interventions.

Welltok, Inc.
Welltok, Inc.
Blog Post
  • As a healthcare veteran, it was invigorating to read the announcement that Amazon, Berkshire Hathaway and JPMorgan are partnering to improve healthcare effectiveness and value for their combined 1.2 million employees. In doing so, they have meaningfully re-awakened a mammoth industry and returned the challenges of the existing U.S. “sickcare” system to the front page.

Welltok, Inc.
Welltok, Inc.
Blog Post
  • As you kick-off wellbeing programs in 2018, we take you behind the scenes of our favorite burrito bowl destination -- Chipotle Mexican Grill. Get the inside scoop on how they found a wellbeing platform that met the unique needs of their 71,000 diverse employees, their top 5 lessons learned and the one thing they wished they knew from the beginning.

Welltok, Inc.
Welltok, Inc.
Blog Post
  • As the Senior Medical Director for Tufts Health Plan’s Five Star Medicare Advantage and FIDESNP products, I’m often asked about our secret to achieving the coveted Five Star Rating. In reality, we don’t have just one secret – we have five focused strategies that we keep front of mind (read on and you’ll see what I’m referring to).

Welltok, Inc.
Welltok, Inc.
Blog Post
  • Welltok recently announced the strategic acquisition of Tea Leaves Health from Ziff Davis, LLC a subsidiary of j2 Global, Inc. Georgia-based Tea Leaves Health is a leading provider of a SaaS-based analytics and marketing technology platform used by hospital systems to target consumers and physicians with coordinated engagement campaigns.