West Monroe Partners is a multinational management and technology consulting firm headquartered in Chicago, United States. West Monroe provides professional consulting services to businesses across nine industries: Banking & Credit Unions, Capital Markets, Private Equity, Insurance, Healthcare, Life Sciences, Energy & Utilities, Retail, and Manufacturing & Distribution. Key services of West Monroe Partners include help desk, infrastructure management, application management and development and data management/reporting. In a unique model, all employees share equity as part of the firm's Employee Stock Ownership Plan (ESOP).

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West Monroe Partners
West Monroe Partners
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West Monroe Partners
West Monroe Partners
SlideShare Presentation
  • Many states and cities across the US are promoting or succumbing to additional customer-sited Distributed Energy Resources (“DER”) such as solar and storage. As the number of grid interconnections increase, the following challenges (and effects) are arising: 1. Managing the manual approval process – straining the utility’s ability to meet service levels 2. Lack of consolidated data from instal...

West Monroe Partners
West Monroe Partners
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  • West Monroe Partners has collected data on four key channels customers use to interface with their utility and the relative amount of difficulty or effort each of these channels presents to customers. These four key levers are ideal in improving overall customer effort and satisfaction: 1. Customer Portal 2. Public Website 3. Interactive Voice Response (IVR) 4. Live Agent Our prelim...

West Monroe Partners
West Monroe Partners
SlideShare Presentation
  • The deployment of distributed generation (DG) such as rooftop solar continues to grow and is beginning to have a significant influence on the philosophy, design, and operation of the distribution system. In 2013, the price of solar systems dropped nearly 15% and the number of installations increased by almost 20%. With interest growing and costs trending downward, there is a new solar installatio...

West Monroe Partners
West Monroe Partners
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  • New: After two and a half months as an intern on the Technology and Advanced Analytics team at West Monroe’s Seattle office, I’m taking a lot of advice with me back to school this fall. This experience taught me much more than what I could discuss in a single blog post, and I’m confident the skills I …
  • Old: After two and a half months as an intern on the Technology and Advanced Analytics team at West Monroe’s Seattle office, I’m taking a lot of advice with me back to school this fall. This experience taught me much more than what I could discuss in a single blog post, and I’m confident the skills …
West Monroe Partners
West Monroe Partners
Page Metadata Update

New page title detected.

  • New: Welcome to 2017, folks! The year is half over and it’s been full of, well, uncertainty. Whether you’re questioning what will come from our current political climate or the fate of foreign relations, one thing you can count on is the Fed raising rates. For the first time in the post Great Recession era, the …
  • Old: Welcome to 2017, folks! The year is half over and it’s been full of, well, uncertainty. Whether you’re questioning what will come from our current political climate or the fate of foreign relations, one thing you can count on is the Fed raising rates. For the first time in the post-recession era, the economy has …
West Monroe Partners
West Monroe Partners
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New page description detected.

  • New: Over my 20+ year career, every year it seems there is a chorus from leadership of “You need to Build Your Brand,” or as we frequently hear in consulting, “You need to Be Known.” Over the last few weeks after having several conversations with my team on this topic, I’ve realized these remarks are not …
  • Old: Kelly Richards is a regular mom who lost her job last year, and after an unsuccessful job hunt, she started working online.
West Monroe Partners
West Monroe Partners
Page Metadata Update

New page title detected.

  • New: Build Your Brand By Finding Your Passion - The Blend: A West Monroe Partners Blog
  • Old: Controversial New Website Lets You View Anyone's Text Messages and Internet History

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