PAETEC Holding Corporation was a FORTUNE 1000 telecommunications company headquartered in Perinton, New York, United States. It was founded as the private company PaeTec Communications, Inc. in 1998 by Arunas A. Chesonis. In 2007 it merged with US LEC and then Cavalier Telephone Company and became a publicly traded company, and in 2011 it was acquired by Windstream Communications.

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Windstream Communications
Windstream Communications
Blog Post
  • OK gang, AI is here. Time to embrace it. According to technology author and speaker Bernard Marr, “Artificial Intelligence (AI) is one of the most transformative forces of our times.” By this time, I’d think most people in our business (especially those in the channel) know this. However, if you’re trapped in a perverse Alfred Hitchcock-like dystopian future, there is no cause for alarm. AI isn’t ...

Windstream Communications
Windstream Communications
Blog Post
  • If you’ve had a relationship with Windstream Enterprise in the past, it may surprise you how much we’ve changed. We’ve always had a strong focus on our customers and a top-to-bottom sense of responsibility to provide the best experience in the industry. But historically, I wouldn’t have characterized us as a technology leader in our space. That’s changed in a big way. Over the past few years we’ve...

Windstream Communications
Windstream Communications
Blog Post
  • The most recent annual Merchandise Planning Survey from retail business and IT consulting firm BRP contains especially interesting data points regarding retail data. Among the more than 500 top North American retailers surveyed, the #1 planning priority is “Improve analytics” (36%), which is trailed closely by “Better integration of actionable customer data into planning activities” (31%). These t...

Windstream Communications
Windstream Communications
Blog Post
  • More than ever, networks are the backbone of enterprise activity Yet the pressure of increasing traffic, data, users, applications and devices across complex new landscapes makes it harder to predict when additions to the technology stack (or the workforce or partnerships) will degrade or even sideline enterprise network operations—and what the impact of that action could have on performance and t...

Windstream Communications
Windstream Communications
Blog Post
  • Whether they’re your customers or employees, today’s end-users demand applications that are fast and reliable. If enterprise applications are sluggish—or worse, not available at all—you can bet IT will hear about it from frustrated users who want to do business with you or just do their jobs. Download a copy of this report The post What’s holding your apps back? appeared first on Windstream Enterp...

Windstream Communications
Windstream Communications
Blog Post
  • It’s a known fact many hotel owners and management companies prefer to capitalize their purchases and expenses. Paying for products and services as a budgeted capital expense allows goodies like depreciation of the asset and scheduling those cost allocations. “One-timing” the purchase also allows the property to increase or conserve that precious NOI (Net Operating Income), a key factor in increas...

Windstream Communications
Windstream Communications
Blog Post
  • Cyber Security Month takes place every year in October, but don’t let that fool you; security should be top-of-mind 24/7/365. One question we hear a lot from SMB and Mid-Market IT leaders is if the cloud is a safer option. The short answer is yes. For most small to medium businesses, software as a service (SaaS) and cloud computing options are generally a safer route than the traditional method of...

Windstream Communications
Windstream Communications
Blog Post
  • In banking, your customer experience (CX) program is a pivotal factor for growth – or stagnation. In fact, one of the most pervasive market challenges in banking is customer centricity and how to transform this focus on the customer into a modern program that can attract and grow customers in a rapidly evolving ecosystem. While CX has been a media buzzword for years, in practice it’s actually not ...

Windstream Communications
Windstream Communications
Blog Post
  • Hard to believe but HIMSS18 is behind us now. It was a terrific show with a lot of talk about how digital transformation is impacting Health Information Technology (HIT) and healthcare in both expected, and unexpected, ways. Our team led a panel discussion Preparing Your HIT Infrastructure for Digital Pathology and Beyond, about network and infrastructure requirements to support the data elements ...

Windstream Communications
Windstream Communications
Blog Post
  • SMB/Mid-Market Spotlight: The top 5 things slowing down your network A customer walks into your office and while they’re waiting, they attempt to access WiFi. They manage to get online, but complain your Internet is slow. Then YOU notice your connection is slow, too. Has this happened to you? As consumers, we’ve probably all experienced it some point. The problem isn’t just slow Internet, so calli...

Windstream Communications
Windstream Communications
Blog Post
  • Machine Learning and AI Promise to Take SD-WAN Into the World of Intent Last month, my mother-in-law’s best friend came to town, so she rounded up “the gals” for dinner and drinks. A night without the kids is rare for me (and significantly more relaxing) so I found myself in the midst of half a dozen 60 to 70-year-old women. The conversation eventually got to technology; how different and difficul...

Windstream Communications
Windstream Communications
Blog Post
  • Prior to SD-WAN, multi-location enterprise networks needed to rely solely on local protection at the branch office level from a data security perspective. This typically meant point security appliances at the network boundary in the branch office, which combine functionality including firewalls and unified threat management for local use (content filters, data loss protection, data encryption serv...

Windstream Communications
Windstream Communications
Blog Post
  • Digital transformation gets a lot of buzz these days, and rightly so. Customer experience and service expectations are changing fast, fueled by equally rapid advances in technology. Digital technology and consumers’ expectations are impacting the guest dining journey and restaurant operators must adapt and transform to keep pace. The need to prepare for the world of “Dining 2.0” – and the strategi...

Windstream Communications
Windstream Communications
Blog Post
  • I look at the transformation we’re undergoing at Windstream Enterprise and not coincidentally it mirrors the evolution of our sales partners. At one time we were looked at to provide simple access and voice services for businesses. While our partners were tasked with helping those same customers decide which of a myriad of providers they should choose and then get called on to support the deployme...

Windstream Communications
Windstream Communications
Blog Post
  • The formula for achieving success in the current always-on, always-evolving business environment begins and ends with innovation. It’s a prerequisite for staying ahead of the competition and customer needs. Likewise, constantly evolving/transforming your business model to align with customer buying behavior and expectations is the new normal. Despite this reality, delivering on innovation remains ...

Windstream Communications
Windstream Communications
Blog Post
  • Welcome to the age of AI. It’s the dawn of an era that will change everything, enabling amazing advances in science, medicine, business, and life itself. Yes, you’ve likely read this same sentence, in one form or another, for the last 20 years. For nearly as long as we’ve had computing, there have been periods of AI hype mixed with progress, followed by … What happened? But this time, consider tha...

Windstream Communications
Windstream Communications
Blog Post
  • Digital transformation initiatives are a top priority for many organizations going into 2018. From globally recognized brands, to mid-market and small organizations, the momentum is spreading across every industry, with CIO’s leading the charge. As technology leaders continue to seek out solutions to improve customer engagement, productivity and maintain a competitive edge, unified communications ...

Windstream Communications
Windstream Communications
YouTube Video
  • How can Healthcare IT leaders keep up when innovation outpaces the limits of traditional networks? Windstream Enterprise solutions help healthcare organizations connect, communicate and collaborate more efficiently, deliver a superior, personalized patient experience and help you prepare for industry challenges like Value Based Payments, Triple Aim and ever-present cybersecurity threats.

Windstream Communications
Windstream Communications
Blog Post
  • Winter snow and ice, spring thunderstorms with tornados, and fall hurricanes are all unplanned but critical factors we have to deal with to assure our services are up and running to keep communications and commerce moving 24/7. That goes for our own network management and engineering team here at Windstream Enterprise, as well as for our customers. For example, we have already managed an unprecede...

Windstream Communications
Windstream Communications
Blog Post
  • Artificial intelligence (AI) was a fixture in popular culture long before it became a computing reality. From Gort in The Day the Earth Stood Still to Hal 9000 in 2001: A Space Odyssey, kids grew up with riveting associations of AI as the soulless equivalent of human intelligence. It’s no wonder popular notions of AI are at sharp odds with reality. While movie scripts continue to explore the ficti...

Windstream Communications
Windstream Communications
Blog Post
  • The customer experience is essential to an organization’s success (or even survival) today, but even a good CX may not be enough to set your business apart from the competition. Consumers today demand exceptional service, and businesses are definitely taking notice. According to a recent Dimension Data Benchmarking Report, 82% of companies surveyed recognize customer experience as a competitive di...

Windstream Communications
Windstream Communications
Blog Post
  • A friend recently decided to take an extended cross-country trip with his family.  Faced with a demanding work load and colleagues who depended on him, he decided the only way to pull it off was to go virtual office from his RV. Equipped with two wireless providers, and a suite of unified communications and connectivity tools, they set off on their adventure.  Luckily his company had recently chan...

Windstream Communications
Windstream Communications
Blog Post
  • Having recently returned from the first annual SD-WAN Expo, I can confidently say the SD-WAN market is on fire. And the numbers back it up (see my other recent blogs for more on that). But rather than focus on market projections, I want to talk about what comes next, as the inevitable stampede gains momentum. It’s something we’ve seen with other new technologies, especially those that in effect de...

Windstream Communications
Windstream Communications
Blog Post
  • Most employers take great care in protecting any and all employee personal information they store, such as social security numbers and credit cards used for travel. When that care doesn’t extend to making sure employees, themselves are taking effective measures for protection, the result is multiple points of potential compromise that can severely damage an enterprise’s brand. How is your own orga...

Windstream Communications
Windstream Communications
Blog Post
  • Clinical care is often described as being a blend of art and science. The rapid digitization of health data, led by widespread adoption of electronic health records (EHRs), has created tremendous opportunities for health IT to elevate the science part of the equation. That elevation is especially evident in the rise of clinical decision support systems (CDSS), which support clinical diagnostic pro...

Windstream Communications
Windstream Communications
YouTube Video
  • The strength of Steelers’ partnership with Windstream Enterprise comes from a shared belief that great fan and customer experiences are a built on common ground: going above and beyond to deliver what they need, when they need it. Whether it’s a white-glove solution, onsite support, or temporary phone lines installed on the fly, the two organizations share a key belief. They’re both willing to do ...

Windstream Communications
Windstream Communications
Blog Post
  • Operating a business in the world of social media, software as a service (SaaS), mobility, video conferencing and more is no small feat. Most businesses find themselves faced with choppy VoIP connections, dropped video conferences, slow access to business systems and applications and other counter-productive bandwidth related issues. Do you know what’s consuming your bandwidth? Here are the six pr...

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