PAETEC Holding Corporation was a FORTUNE 1000 telecommunications company headquartered in Perinton, New York, United States. It was founded as the private company PaeTec Communications, Inc. in 1998 by Arunas A. Chesonis. In 2007 it merged with US LEC and then Cavalier Telephone Company and became a publicly traded company, and in 2011 it was acquired by Windstream Communications.

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Windstream Communications
Windstream Communications
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  • UCaaS and SD-WAN: Individually Powerful, Together Unstoppable
    What makes the melding of Windstream SD-WAN and OfficeSuite so special is it combines what we believe is the hands down, easiest to use and manage cloud-based UC system on the market today with its professional equivalent from the world of software defined wide area networks. -- Read More »
Windstream Communications
Windstream Communications
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  • Delivering Against Evolving Customer Service Experience Standards Demands More Than an 800 Number
    It’s no secret companies that deliver truly exceptional customer service and support experiences have a competitive edge when all other things are equal. Why? Because nearly everyone has an innate need to feel special and companies that satisfy that throughout the customer journey set themselves apart. In this post, our guest blogger, Michael Wood, VP of Marketing at VeloCloud, explains how the ri...
Windstream Communications
Windstream Communications
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  • Evolve your network performance with SD-WAN
    As companies move business-wide applications to the cloud, they require more bandwidth and increased network performance. Find out why SD-WAN is the secure, cost-effective way to move your network to the cloud.
Windstream Communications
Windstream Communications
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  • There’s no NIT in IT services - Don’t cut your provider any slack
    It's been an interesting March for many of us. And things just haven't seemed the same. If you're a college basketball fan ... and here in North Carolina, you'd better be ... you know that the North Carolina Tarheels didn't make this year's NCAA tournament. Yes, they had an impressive win in a failed bid for the NIT championship, but no Final Four. No Elite Eight. No Sweet Sixteen. No nothing. It'...
Windstream Communications
Windstream Communications
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  • Battle-tested CFO’s bottom line is not just $$$ these days
    The role of the CFO has changed dramatically over the last few years. With the advent of things like Sarbanes-Oxley, and a host of other regulatory and compliance issues, combined with more pressure than ever to reduce cost and drive performance, CFOs are in the hot seat. -- Read More »
Windstream Communications
Windstream Communications
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  • Site crash fallout: Good enough for government, not for business
    Every now and then, I have to simply shake my head. It seems as often as I, and other professionals, preach the business value of disaster recovery and business continuity...that's as often as someone comes along who clearly wasn't listening.The latest example happened in our backyard last week. A snowstorm in New England knocked the North Carolina Employment Security Commission's Web site offline...
Windstream Communications
Windstream Communications
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  • Hybrid 'cloud' offers e-commerce providers options for holiday rush
    How did things go for you on Black Friday and Cyber Monday?The holiday season is always an interesting time of year for e-commerce companies.  There have been a number of well-publicized issues with major sites as a result of holiday traffic in recent years; this year, Kohl's, Lowe's, Staples, Toys"R"Us, Sears, Home Depot, Victoria's Secret and Meijer were reported to have had troubles. ...
Windstream Communications
Windstream Communications
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  • What’s your backup system to prevent a Sidekick data disaster?
    Boy, am I glad I didn't have a Sidekick last week. But I'm equally as glad I know something about data protection. In case you've missed the news this week, T-Mobile initially notified its customers who have a Sidekick phone that they may have "almost certainly" lost all their data, like contacts, because of the failure of a data center run by a Microsoft-owned company that stored that information...
Windstream Communications
Windstream Communications
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  • Preparing for disaster - do you have a business continuity plan?
    As anniversaries go, this is probably one that a lot of people would just as soon forget. A decade ago, Hurricane Floyd hit North Carolina. It wasn't supposed to be much, only a Category 2 storm. But it dropped more than a foot and a half of rain on an area already soaked from the foot of water left from Tropical Storm Dennis earlier in the month. The result, as WRAL refers to it, was "the worst n...
Windstream Communications
Windstream Communications
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  • Cloud computing - the promise is real, but the hype is extreme, too
    If you're involved in information technology in the least, you've been bombarded for the last year by "cloud computing." On a recent day, a typical one, I found 149 new articles dealing with the topic. So, let's make this 150. But let's use this column to urge everyone to take a deep breath. -- Read More »
Windstream Communications
Windstream Communications
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  • Debating a tech pundit: Building a case for 'cloud computing'
    Hold On, Tim. I just finished reading an article from a respected technology industry analyst, Tim Bajarin. His viewpoint was that before we rush into adopting cloud computing as the be-all and end-all for firms, we ought to step back and remember that things happen which can disrupt service. -- Read More »
Windstream Communications
Windstream Communications
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  • Is Your Business Ready for the Worst?
    It’s that time of year in Findlay, Ohio and it’s probably a time the residents there would just as soon avoid. Storms routinely hit that small town—as they have across the Northeast— and snow melts every year, resulting in flooding.  Many of the residents there know what to expect and take steps to plan in advance for it.  They know that they may be called upon, with little advance warning, to lea...
Windstream Communications
Windstream Communications
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  • Why Cloud Computing Will Disrupt Your Organization … and Make it Stronger than Ever
    It is no secret that carriers are moving into the cloud computing market at a rapid pace. Already in 2011 there have been two major acquisitions of data center companies and more are sure to follow. There will be a number of significant strides in the cloud space over the coming months but as a precursor to those, I’d like to talk about what I mean by cloud technologies, where I think this space i...
Windstream Communications
Windstream Communications
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  • Mad Money Recap: Executive Decision with Jeff Gardner
    Charts Windstream path for Jim Cramer in live chat on CNBC  Pres. and CEO Jeff Gardner touted Windstream’s success in transforming into a next generation telecom company with host Jim Cramer on CNBC’s “Mad Money” TV show. In the "Executive Decision" segment of the show, Jeff said Windstream has differentiated itself from other traditional rural phone companies by focusing on the growth areas of te...
Windstream Communications
Windstream Communications
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  • VoIP for Business
    Open your favorite browser and type in some combination of the follow phrases: "Making sense of", "Demystifying", "Understanding" and "VoIP". What is returned is a plethora of blog entries and articles from the early 2000's. Does this mean that nothing has changed since 2005 or has everything changed? -- Read More »
Windstream Communications
Windstream Communications
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  • Protecting Patient Information – HIPAA is Not Just for Hospitals Anymore
    We’ve known this day is coming, and it’s just about here. Certainly, if you work at a healthcare organization (HCO), or work with one, you realize it’s only been a matter of time. “This day” refers to the Federal Government, which has issued new regulations saying it’s not just HCOs that must protect patient information in a way that complies with the Health Information Portability and Protection ...
Windstream Communications
Windstream Communications
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  • Is Your Business Under Attack? It Could Be Soon.
    This probably goes under the category of “good news, bad news;” the good news is that according to our partners at Cisco, the amount of spam sent out last year declined dramatically worldwide. The bad news, however, is that social engineering scams increased sharply. What that means is that the crooks are still after your sensitive company data, but they’re going about it in a more nefarious manne...
Windstream Communications
Windstream Communications
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  • Demystifying VoIP for Business
    If you’re frustrated with your current phone system, and even thinking about getting rid of your panned POTS (Plain Old Telephone Service), in favor of a modern VoIP-based system, you’ll want to hold off until after you’ve heard what Zeus Kerravala has to say. He’s a Senior Vice President and Distinguished Fellow at the Yankee Group research analyst group, based in Boston, and he’s one of the lead...
Windstream Communications
Windstream Communications
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  • Want To Cut $1 Million From Your Super Bowl Ad Budget?
    I don’t believe in spending ridiculous amounts of money.  Never have.  That’s why I’m not suffering from a Big Game hangover in my wallet this week.Then again, I didn’t spend $3 million for a 30-second commercial on the telecast.   A lot of companies did, course.  Homeaway.com spent that amount, recouping about two-thirds of it on new business, according to this article, with the rest to be made u...
Windstream Communications
Windstream Communications
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  • Skype, Google and Facebook all battle for VoIP....and why you shouldn't care
    The big buzz recently centered around Facebook and whether or not (or when) the company will introduce VoIP-based calling capabilities between its members.  And this article again raises the vision of Facebook as an “e-mail killer,” as it evolves its capabilities to go head-to-head against the likes of Google Voice and Skype. From a consumer point of view, that’s all well and good.  But from a bus...
Windstream Communications
Windstream Communications
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  • Cisco Certification is a Win for Business Customers
    We’re pretty proud of a news release we issued last week, announcing that we’ve achieved Silver Certification from Cisco.  Any time you can align yourself at this level with an acknowledged industry leader such as Cisco, that’s a good thing.  But we’re really pleased about what this means for our customers. Companies such as Cisco are very particular about to whom they grant their advanced certifi...
Windstream Communications
Windstream Communications
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  • Winter storm heads North—is your business ready?
    As a punishing winter storm makes the trek from the Deep South all the way up to New England this week, the harrowing conditions beg the question—is your business prepared for Mother Nature’s worst? Snow, sleet, freezing rain, black ice. They’re some of winter’s greatest antagonists, but they don’t usually take us by surprise. With a little advanced planning, ensuring business continuity in the fa...
Windstream Communications
Windstream Communications
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  • Trends in Social Networking — It's Generational
    It’s no surprise that social networking has become a global phenomenon. A 22-nation survey from the Pew Global Attitudes Project finds that in regions around the world, people who use the Internet are using it for social networking. But how people use social networking and participate in online activites varies by generation. -- Read More »
Windstream Communications
Windstream Communications
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  • Why A Fiber-Based Network Is In Demand
    Much of the buzz today surrounds smartphones, their abilities, and how wireless voice and data will render landline technologies obsolete.  While the exponential increase in wireless functionality and use are altering the network landscape, the reality is that landline-based technologies are still in demand. Wireless phones are only "wireless" from the phone to the tower.  After that the communica...
Windstream Communications
Windstream Communications
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  • Letter to Customers
    s you may have heard, Hosted Solutions is now part of Windstream Communications. We are excited about the combination of Hosted Solutions and Windstream and want to take a moment to briefly introduce Windstream to you. Windstream is a communication and technology company that provides next generation data, voice, MPLS networking, data centers, managed services and communication systems to over 400...
Windstream Communications
Windstream Communications
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  • Developing A Unified Communications Strategy: Part II
    If you are looking for ways to improve your business’s efficiency, enhance employee collaboration and increase productivity, you have probably determined that a Unified Communications (UC) solution is right for your business. In this blog post, we’ll look at last two key factors in developing an effective Unified Communications strategy: the business case and solution implementation. ...
Windstream Communications
Windstream Communications
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  • Developing a Unified Communications Strategy For Your Business - Part I
    IT folks tend to view Unified Communications (UC) more as server/server or client/server environment and focus more on the underlying protocols and systems rather than on the needs of the people who ultimately use the solution daily. The real goal of UC should be to improve business results by enabling better, more productive person-to-person communications at the same or lesser cost. A fast, flex...
Windstream Communications
Windstream Communications
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  • Top 10 Things That Bog Down Business Bandwidth
    Have you ever been working in your office when all of a sudden, your Internet connection slows down?  You know that you have a dedicated Internet connection, so there should be no reason for this to occur.   But the truth is, there are many different factors that can contribute to slower than normal speeds, most of which can be resolved very easily.  Here’s a list of the  top 10 bandwidth hogs. ...

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