PAETEC Holding Corporation was a FORTUNE 1000 telecommunications company headquartered in Perinton, New York, United States. It was founded as the private company PaeTec Communications, Inc. in 1998 by Arunas A. Chesonis. In 2007 it merged with US LEC and then Cavalier Telephone Company and became a publicly traded company, and in 2011 it was acquired by Windstream Communications.

Wikipedia
Windstream Communications
Windstream Communications
Blog Post
  • It may just feel like you’ve entered a futuristic sci-fi movie with some of the latest retail tech trends exploding on the market. Retailers across the board are upping the ante to deliver a more personalized and pleasurable shopping experience to differentiate against competition, and attract and retain a new generation of clientele. The impact of mobile technology on behavior Mobile technology h...

Windstream Communications
Windstream Communications
Blog Post
  • We have become sufficiently technology-dependent, such that, in every modern enterprise, peak employee productivity depends on continuous access to networks and essential applications. For distributed enterprises – from retail chains to corporations with multiple office locations – maintaining uptime and avoiding disruptions to productivity can be especially challenging. That challenge is the resu...

Windstream Communications
Windstream Communications
Blog Post
  • We’ve all heard it when calling into a business: ‘This call may be recorded for quality assurance.’ Whether you have sales or customer service representatives handling customer calls, the same holds true for any employee, how effectively they communicate is the difference between a happy customer vs. one who will be going elsewhere. Your reputation, and ultimately, your success, rely heavily upon ...

Windstream Communications
Windstream Communications
Blog Post
  • Most healthcare IT organizations have done a great job of tackling the security challenges posed by Wi-Fi access for patients and mobile BYOD connections for clinicians. Hospitals and clinics now face their greatest security challenge to date – the explosion of highly beneficial but potentially problematic IoT healthcare devices. There’s no denying the benefits of IoT in healthcare. From monitorin...

Windstream Communications
Windstream Communications
Blog Post
  • No room for downtime Network downtime is never welcome. But there was a time not so long ago when businesses could sustain up to 24 hours of it. Today, businesses depend so much on their mission-critical applications that any downtime is unacceptable. They simply can’t afford it. Download a copy today The post The hard costs of network outages. And how to get ahead of them appeared first on Windst...

Windstream Communications
Windstream Communications
Blog Post
  • By leveraging Windstream Enterprise SD-WAN, enterprises can get visibility into every application on their network. Optimizing application performance, and the customer experience, is just one of the ways Windstream Enterprise SD-WAN is helping to transform not just enterprise networks, but enterprise business. The post Optimize Cloud-Based Application Performance appeared first on Windstream Ente...

Windstream Communications
Windstream Communications
Blog Post
  • Communication and flexibility are a must for today’s businesses. If you can relate to any of the scenarios below, you know that when you don’t have the tools and capabilities needed to operate efficiently, your customer experience suffers. Connecting to customers effectively and delivering a consistently positive experience is crucial for your success. Communication barriers Scenario A: Your sales...

Windstream Communications
Windstream Communications
YouTube Video
  • Enterprises are transforming by moving critical applications and services to the cloud, but the traditional network technology they rely on can’t keep up with new bandwidth and application demands. Businesses need wide area network alternatives. Evolve your WANosaurus and deliver the experiences your customers demand with Windstream Enterprise SD-WAN Concierge™. https://www.windstreambusiness.co...

Windstream Communications
Windstream Communications
Blog Post
  • A leading provider of shipping services, LSO is a regional parcel carrier with 60 locations throughout the U.S. Despite its size, LSO provides levels of service equal to those of its national competitors, at a rate that is 40% less expensive, while extending money-backed guarantees for additional quality assurance. When faced with unexpected and reoccurring outages, LSO turned to Windstream Enterp...

Windstream Communications
Windstream Communications
Blog Post
  • The telecom industry has gotten riled up recently. If you have been paying attention to the news, you know that the biggest telcos are asking the FCC to make a policy change that would have huge impacts on both residential and business customers. At the end of the day, Windstream Enterprise stands for our current customers and those of you who will become our customers in the future. Our loyalties...

Windstream Communications
Windstream Communications
Blog Post
  • Today’s guests have high expectations. They demand a frictionless guest experience in exchange for their loyalty. The booking process is an early and significant aspect of the guest experience. Guests are looking to quickly and easily book their stay – and they want to do it via their preferred communication channel. Many hotels still rely on a “phone system” to power the reservations contact cent...

Windstream Communications
Windstream Communications
Blog Post
  • The FCC has wisely extended the comment deadline on big telcos’ proposal to change the rules on providing UNEs to competitors at wholesale prices. This delay imposes a much-needed ‘cooling off’ period for parties on both sides of the argument. It gives USTelecom, representing those in favor of the change, time to reevaluate its position and present a more realistic proposal—one that reconsiders th...

Windstream Communications
Windstream Communications
Blog Post
  • The telecommunications industry is not unlike many other industries in the sense that we like to ‘prove’ our position by quoting a study that validates it. The problem is that it’s relatively easy to find someone who will create a position paper or study that will prove just about anything. Big telcos’ proposal before the FCC to increase prices is based on just such a study.  “Assessing the Impact...

Windstream Communications
Windstream Communications
Blog Post
  • Let’s face it, most of us don’t pay that much attention to what the FCC is doing. They deal in the realms of complex technology policy issues that just don’t seem all that relevant – until they are. There’s an issue before the FCC right now that the biggest telecoms are completely happy to keep ‘under wraps,’ and while that suits them, it has serious consequences for consumers, enterprises and fel...

Windstream Communications
Windstream Communications
Blog Post
  • Windstream Enterprise and Wholesale President, Layne Levine, often tells our team, we need to “eat our own chili.” It’s common to hear businesses talk about providing services and tools for customers that will elevate their customer experience. However, to Windstream Enterprise, eating our own chili means taking the steps necessary to facilitate the customer satisfaction and growth we speak about....

Windstream Communications
Windstream Communications
Blog Post
  • Why does it seem like there is a survey for everything? Surveys asking things like tell us about your experience on our website (often as soon as we land on the site), to how was your vacation stay? Once I actually had a hotel employee chase me down the hall because I didn’t answer all the questions on her survey. Tempting as it might be, may I suggest you think twice about deleting the next surve...

Windstream Communications
Windstream Communications
Blog Post
  • Business spending for cyber security has evolved from once being part of an IT budget to becoming its own budget – that’s at least true for large enterprises.  Small Medium Businesses (SMB) continue to subscribe to the adage of implementing good enough security or enough to prevent negligence.  Not being on the fortune 500 list doesn’t preclude a distributed denial-of-service (DDoS) attack from ha...

Windstream Communications
Windstream Communications
Blog Post
  • It’s like the telephone game you played as a child, where the message is not the same message you started with. It is fun seeing how confused the message gets when it gets to the last person but not so amusing when poor communications puts patients at risk. Like the telephone game, communications between Healthcare providers can get garbled as the hand-offs and care transitions increase. 57% of hi...

Windstream Communications
Windstream Communications
Blog Post
  • A public commitment to customer experience is the hot new industry buzz, even in B2B. The Chief Customer Officer title has become a key function in the C-Suite. It’s all driven by what’s often called the “Age of the Customer,” meaning the customer’s power and knowledge has been amplified, and the customer is the biggest determinant of brand perception, corporate reputation and product evangelism –...

Windstream Communications
Windstream Communications
Blog Post
  • As discussed in a previous post, artificial intelligence (AI) is entering mainstream enterprise computing in a big way. The vast majority of senior business decision-makers say AI is fundamental to their business strategies, driven largely by the competitive need to deliver a differentiated, unified customer experience. These leaders agree that customer expectations in the future will be set by bu...

Windstream Communications
Windstream Communications
Blog Post
  • To most hotel professionals, operators, and brands, the guest experience is everything. It is the item that is most discussed, measured, shared, and evaluated as the lodging companies compete for their share of the travelling consumer’s dollar. Hotel, time-share, and resort companies strive every day to raise the bar of their staying experiences to create that unexpected delight in their guest’s e...

Windstream Communications
Windstream Communications
YouTube Video
  • Windstream Enterprise leaders share a very candid perspective on the new brand, focusing on the major themes of transformation, cloud migration and technology that inspired the change. With equal candor and conviction, they affirm that it is the customer who gives purpose to every action taken and by which they will measure their success.

Windstream Communications
Windstream Communications
Blog Post
  • Cyber Security Month takes place every year in October, but don’t let that fool you; security should be top-of-mind 24/7/365. One question we hear a lot from SMB and Mid-Market IT leaders is if the cloud is a safer option. The short answer is yes. For most small to medium businesses, software as a service (SaaS) and cloud computing options are generally a safer route than the traditional method of...

Windstream Communications
Windstream Communications
Blog Post
  • According to the latest IDC survey covering UCaaS, enterprises are rapidly discarding their legacy phone systems in favor of unified communications as a service. 43.8% of U.S. enterprises had already made the transition to UCaaS by the end of 2017, an increase of nearly 7% over the previous year. Another 30.4% said they would make the switch within a year, which means the trend is accelerating rap...

Windstream Communications
Windstream Communications
Blog Post
  • It’s a stressful time of day. You’re on the way home and, “ping!,” your family texts you to ask  ‘what’s for dinner?’ In a moment of panic, you remember there’s nothing in the house to eat, and your mind races for a solution. Then all of a sudden, you hear another ping. The sound that can be one of the most distracting aspects of digital life is suddenly the most ingenious and welcoming intrusion ...

Windstream Communications
Windstream Communications
Blog Post
  • The retail transformation that began with online shopping is entering a new phase, with consumer demand for convenience pushing curated shopping into the mainstream. The many reasons consumers shop online – immediate access to large inventories, the ability to more easily compare prices, the ability to shop at any hour – are ultimately about saving time. With no driving to shops, finding a parking...

Windstream Communications
Windstream Communications
Blog Post
  • Welcome to the Windstream Enterprise Resale Partner newsletter. Look to these as our monthly connection to provide you – our Partner – with insight into the magic behind the Windstream curtain. WE look forward to working together and, most importantly – winning together. In case you missed the letter from Darren Mass, announcing the transformation of our Resale Services, you can find it here. So, ...

Windstream Communications
Windstream Communications
Blog Post
  • OK gang, AI is here. Time to embrace it. According to technology author and speaker Bernard Marr, “Artificial Intelligence (AI) is one of the most transformative forces of our times.” By this time, I’d think most people in our business (especially those in the channel) know this. However, if you’re trapped in a perverse Alfred Hitchcock-like dystopian future, there is no cause for alarm. AI isn’t ...

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

By signing up, you agree to the Terms of Service and Privacy Policy.

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in

By signing up, you agree to the Terms of Service and Privacy Policy.