Zendesk Inc. is a global customer service software company headquartered in San Francisco, California. Zendesk builds software to help companies improve customer relationships through higher customer engagement and better customer insights. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Founded in 2007, the company now has over 1,700 employees and serves 100,000 paid customers in 150 countries and territories.

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Zendesk
Zendesk
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  • Software Art Thou: Dave Snowden - Agile Software Development
    Dave Snowden is the founder and Chief Scientific Officer of Cognitive Edge. Dave has been challenging management for years with ideas from Complex Adaptive Systems. More recently, he's been engaging with the Agile software development community. In this talk, he explores why knowledge management is critical to software development. Applications evolve through the interaction between technologica...
Zendesk
Zendesk
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  • Software Art Thou: Lena Reinhard - Debugging the Tech Industry
    No matter if we’re software developers, designers, product owners, managers, or work on software in any other way: our work has impact. But how is this impact constituted? What does it look like in practice? And which consequences does this have for our work on software today? This talk by Lena Reinhard takes you on a journey from the early days of computing, to debugging, to the technology indus...
Zendesk
Zendesk
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  • CX Meets UX: Designing for a Better Customer Service and Agent Experience
    Hear more about how StitchFix uses Zendesk and Talkdesk together to provide customer service to hundreds of thousands of customers. By making customer-centric design choices, Stitch Fix reduces the number of service calls, increases revenue and improves overall customer experience. Watch the webinar to learn more about: - How to align your design and support teams to improve service - Ways to exe...
Zendesk
Zendesk
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  • Zendesk & Hands on Manila Build Daycare Center
    Take a behind-the-scenes look at the new daycare center we're building in Barangay Ususan, Taguig City. This is the first project as a result of the Zendesk Neighbor Foundation's partnership with Hands on Manila, an umbrella organization that works to connect volunteers with a variety of nonprofit organizations.
Zendesk
Zendesk
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  • 7 Tools for Amazing Every Customer Every Time
    Delivering amazing customer service requires everyone in an organization to step up and be a leader. After all, customer service shouldn't just be a department - for successful companies, it's a philosophy. Watch this 1-hour Zendesk webinar where we welcome back one of our most popular Zen Masters, renowned customer experience expert Shep Hyken, who will share why Ace Hardware was named as one of...
Zendesk
Zendesk
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  • 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
    Watch this 30-minute webinar, where 20 year Marriott International veteran and consultant, Steve Curtin, will answer this question, and more importantly, share 7 simple ways your team raise the customer experience from ordinary to extraordinary. We'll also discuss ways to make it stick: how you can embed exceptional customer service in your operations so that it occurs reliably, over time, by desi...
Zendesk
Zendesk
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Zendesk
Zendesk
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  • Software Art Thou: Lynne Cazaly - Making Sense
    Sensemaking tools help you deal with uncertainty and complexity in a practical and day-to-day environment. In this experiential Software Art Thou presentation, author and mentor Lynne Cazaly will take you through practical skills for sensemaking and build your capability in visual thinking, facilitation, and helping people connect the dots through a short practical session. Leverage these skills t...
Zendesk
Zendesk
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  • Software Art Thou: Dave Snowden - Cognitive Edge
    Knowledge management is critical to software development. Applications evolve through the interaction between technological capabilities and unarticulated user requirements. In this Software Art Thou presentation, management consultant and researcher Dave Snowden provides useful insights from complex adaptive systems theory and the cognitive sciences to lay a foundation for a new method of thinkin...
Zendesk
Zendesk
YouTube Video
Zendesk
Zendesk
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  • Relate Live New York 2017
    Learn what Relate Live is all about and join us in New York on October 23-25th, 2017. Register here: http://zdsk.co/RL2017
Zendesk
Zendesk
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  • Presentación Tranformación Digital Zendesk
    Transformación Digital y los nuevos modelos de negocio. Marcelino de Miguel Barreto – un líder en el sector automotriz en México nos explicará cómo las tecnologías han cambiado los negocios y cómo los consumidores han ayudado a impulsar estos negocios.

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