Zendesk Inc. is an American customer service software company based in San Francisco, California. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk has offices worldwide in London, Madison, Taguig (Manila), Copenhagen, Dublin, Tokyo, Montpellier, Berlin, Melbourne, Singapore, and Sao Paulo. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Founded in 2007, the company now has over 1,600 employees and serves 87,000 paid customers in over 150 countries and territories.

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  • Zendesk Chat allows businesses to chat with web visitors in real time, providing opportunities to answer customer queries and encourage sales. Scheduled automated chats also enables support teams to reach out and talk to customers before they initiate conversation—a great way to increase conversions online. Want to know how your support team is performing on live chat? Analytics and reporting make...

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  • The Zendesk Chat Premium Plan is designed to scale with your business. That’s why we’re offering more metrics, longer support hours, and greater security. This gives your support team managers the tools they need to manage customer expectation and agent productivity. Learn more: https://www.zopim.com/premium Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com...

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  • Bring real-time customer support to your Android and iOS apps using our Chat SDK. Learn more: http://zop.im/Chat-SDK Give us a try, sign up today: https://www.zopim.com/#signup Share Zopim Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedin.com/company/zopim If you have any questions please don't hesit...

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  • Welcome to our tour of Zendesk Chat. In this tutorial video you'll learn how to: Embed the Chat Widget Chat with your Customers Chat in Different Languages Create Shortcuts Browse the Visitor List Customize the Live Chat Widget Create Triggers Add Agents and Departments If you are new to Zendesk Chat, we recommend watching the entire video from start to finish. Give us a try, sign up today: ht...

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  • With Zendesk Chat you can add as many agents as you need to handle any situation. You can then group your agents into departments to let them deal with customers with similar problems. Click here to Add Agents: http://zop.im/agents Click here to Manage Departments: http://zop.im/departments Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebo...

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  • Triggers let you automatically create actions based on certain criteria. Click here to create a Trigger: http://zop.im/triggers Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedin.com/company/zopim If you have any questions pl...

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  • Zendesk Chat makes it easy for you to customize the chat widget. Try customizing the chat widget: http://zop.im/customize Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedin.com/company/zopim If you have any questions please d...

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  • Zendesk Chat's Visitor List will give you a birds-eye view of all the visitors on your website by putting them into handy categories. Click here to go to the Visitor List: http://zop.im/visitor-list Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim Linked...

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  • Shortcuts act like text expanders, which let you type a few characters and turn them into a complete sentence. Click here to create a Shortcut: http://zop.im/shortcuts Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedin.com/co...

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  • Zendesk Chat automatically detects and translates foreign languages into whichever language you want. Click here to go to the Visitor List: http://zop.im/visitor-list Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedin.com/comp...

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  • After signing up for Zendesk Chat and embedding the chat widget, you are now ready to start chatting with your very first customer! All your visitors will appear in the Visitor List. Click here to start a chat: http://zop.im/visitor-list Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+...

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  • Before your visitors can start chatting with you, you'll need to embed the Zendesk Chat widget onto your website. Click here to grab your embed code: http://zop.im/embed-widget Give us a try, sign up today: https://zendesk.com/chat/ Share Zendesk Chat: Facebook: https://www.facebook.com/zopim Twitter: https://twitter.com/Zopim Google+: https://plus.google.com/+zopim LinkedIn: http://www.linkedi...

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  • It's free to download! http://zop.im/iPhone_App Use Zopim to monitor and chat with visitors on your website today! App Features ★ See who's online on your site in real-time. ★ Provide customer support and live chat at the comfort of your couch. ★ Less typing and more productive with our shortcuts feature. ★ Don't worry about missing a message while chatting with our unique in-app notification...

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