Zuora is an enterprise software company that designs and sells SaaS applications for companies with a subscription business model. Zuora’s applications are designed to automate billing, commerce, and finance operations. Tien Tzuo, a co-founder of the company, has served as its CEO since 2007.

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Zuora
Zuora
Blog Post
  • Today, companies embarking on IoT strategies face several challenges, but at the core of their monetisation strategy, they should be focused on rendering optimal customer services. Zuora GM of Europe, John Phillips, explains how they can! The post Zuora Fuels the Subscription Economy in the Age of IoT appeared first on Zuora.

Zuora
Zuora
Blog Post
  • With power prices forecast to continue rising, the pressure is mounting on Australia’s utilities sector to innovate to deliver reliable and long-term services to consumers in an affordable and accessible way. The answer is a flexible consumption model. The post Australia’s utilities sector must innovate to tackle energy poverty appeared first on Zuora.

Zuora
Zuora
Blog Post
  • With subscriptions, we see more customer events than ever before: upgrades, downgrades, renewals, and more. Our new Events Framework and Notifications help you manage massive amounts of events without the need for labor intensive and error prone manual processes. The post Create a seamless customer experience with our new Events Framework & Notifications appeared first on Zuora.

Zuora
Zuora
Blog Post
  • Subscription businesses run on a new set of customer-centric metrics like LTV, MRR, Net Retention, and Churn Rate. Fortunately, calculating board-level KPIs is easy with Zuora Insights. Get the exact metrics you need, when you need them. The post Turns your data into board-level KPIs with Zuora Insights appeared first on Zuora.

Zuora
Zuora
YouTube Video
  • Built on open source technology, this framework captures, filters, and manages massive amounts of events within the Zuora Central Platform and can then publish the key events out to your ecosystem. Whether that means a customer decides to renew, update his credit card info, upgrade, you name it... we’ll have an event for that, which will let you automate and provide a seamless customer experience.

Zuora
Zuora
YouTube Video
  • As a subscription business, you run on a new set of customer-centric metrics like LTV, MRR, Net Retention, and Churn Rate. But the reality of actually calculating these metrics is a complicated process and takes too long. With Insights, we do the heavy lifting computing board-level metrics you can trust, right when you need them.

Zuora
Zuora
Blog Post
Zuora
Zuora
Blog Post
  • A smooth order management process is the backbone of your business model but traditional systems can't manage the complexity of order management in a subscription world. Fortunately, Zuora's new Subscription Order Engine was purpose-built to seamlessly handle more than just one-time purchases. The post The role of Order Management has changed. Don’t leave your customers behind. appeared first on ...

Zuora
Zuora
Blog Post
  • At SaaStr Annual 2018, Zuora President Marc Diouane joined Godard Abel, Co-Founder and Executive Chairman for G2; Yvonne Wassenaar, CEO for Airware; and moderator Craig Hanson, General Partner from NextWorld Capital to share lessons learned on growing and evolving a business from $1M to $100M ARR. The post Lessons Learned from Enterprise Leaders on Growing $1M to $100M ARR appeared first on Zuor...

Zuora
Zuora
Blog Post
  • Product update on Zuora CPQ 9.X. With brand new capabilities just released in Zuora CPQ 9.X, you can enable sales reps to configure complex multi-year deals, make mid-year changes, and automate renewals, all in a single screen. The post Zuora CPQ 9.X appeared first on Zuora.

Zuora
Zuora
Blog Post
  • Zuora CEO and Founder Tien Tzuo writes for VentureBeat. It’s never been just about e-commerce versus retail. It’s always been about flipping the script — starting with the customer as opposed to the product sale. The post What Walmart has wrong about ecommerce appeared first on Zuora.

Zuora
Zuora
Blog Post
  • A recent report by Gartner titled “New Revenue Recognition Rules Will Impact Finance, Business and Technology” (January 2018) identifies the impact of the new ASC 606 revenue recognition standards on the modernization of finance systems. The post New Gartner Report: ​New Revenue Recognition Rules Will Impact Finance, Business and Technology appeared first on Zuora.

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